Heena Cho Email & Phone Number

New York, United States

Provide high-level services to customers with styling advice based on the customer's needs and product details to make store experiences memorable. Create customer shopping experiences by supporting visual merchandisers and store managers in designing and implementing a creative and inspiring shop floor. Support visual merchandising projects in each atelier of ready-to-wear, merchandising desk display, beauty area, and shoe bar. Follow the full garment processing cycle from unpacking to steaming based on the guidelines before displaying it at the store to enhance the sale. Replenish ready-to-wear, accessories, jewelry, shoes, and beauty. Process deliveries and stock replenishment.Handle customer's transactions, returns, and exchanges at the register in the respective manner.

Los Angeles County, California, United States

Created digital content on travel, living, restaurants, beauty, and cultural lifestyles for Koreans living in the United States.Designed social media posts, images, and original content to promote brands and increase engagement with users.Conducted surveys and interviews for print publications; wrote and edited final versions.