Heena Kshatri Email & Phone Number

Vaughan, On, Ca

Toronto, Ontario, Canada

Toronto, Canada Area

Achieved cost savings of over $1.5m by cost containment and contract negotiations.Project task force for transitioning users to work from home.Workplace moves project team, from design, implementation to go-live. Implementing new security system, Zoom rooms, AV and various other workplace technology.

Prepared and distributed annual budget for IT for business units across the company- Managed and monitored business services, tracking them against business objectives and technology infrastructure. Including reporting for more effective service management and opportunities for improvement- Worked with cross-functional teams to set targets, develop plans, conduct analysis, measure results and improve processes- Reviewed, analyzed and advised on monthly financial forecastsHighlight’s:■ CBRE ZAYO 3 YEAR Contract - $760k Savings■ CBRE Office Workplace 360 Moves Procurement and Budgeting (Vancouver, Halifax, Montreal, Three Toronto Offices, Burlington)■ Rogers Mobility 3 Year Contract – 42% discount – $500k■ CBRE Mobility Discount to Family Members – TELUS & Rogers (TELUS – 30% discount, Rogers – 25% discount)■ Re-negotiated XEROX Contract 4 Years - $150■ Initiating Allstream Billing reconciliation and ‘clean-up’, outcome - potential saving of 72K to branch offices■ Office 365 Upgrades

Reporting to the VP of Technology & Operations, coordinated all aspects of IT Department administration- Purchased $2m worth of inventory for deployment of new Workplace 360 initiative and hoteling stations across all offices in Canada. Managed the project budget and tracked spend, along with assets and implementation plan - Successfully planned and executed Annual IT Conferences and Team events for National Canada - Conducted Weekly Change Management Coordination, maintaining logs and communication regarding status of changes and documentation in compliance with SOX- Administrative duties, include, attend and minute various departmental meetings, team vacations, travel arrangements, expense reports, event coordination and updating the department portal on SharePoint.- Proven track record working in a challenging client driven environment supporting numerous projects and delivering timely results

Wapping, London