Heena Rafiq Email & Phone Number

Pakistan

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

- Responsible for end-to-end import & export services- To manage local agents and ensure all shipments are delivered timely and efficiently- To manage duty & taxes, delay delivery, urgent delivery matters- To response timely on customer enquiries (domestic and international) over emails, calls- To handle domestic and international customer complaints and keep follow up until resolution- To coordinate with Sales Team on customer enquiries- To prepare airway bills related… Show more - Responsible for end-to-end import & export services- To manage local agents and ensure all shipments are delivered timely and efficiently- To manage duty & taxes, delay delivery, urgent delivery matters- To response timely on customer enquiries (domestic and international) over emails, calls- To handle domestic and international customer complaints and keep follow up until resolution- To coordinate with Sales Team on customer enquiries- To prepare airway bills related to import & export services- Tracer Investigation (POD, DS, PDMM & Damage)- To maintain ERN reports on regular basis Show less

Karāchi, Sindh, Pakistan

Organizing corporate meetings as per defined schedules- Organizing and administrating events- Arranging staff food for employees on daily basis- Attendance & Leave management of lower staff, examine their hygiene, uniform etc.- Maintain housekeeping, hygiene and healthy environment of office premises- Store & Inventory planning and management including office stationery, housekeeping items etc.- Managing petty cash, payments against administrative… Show more Organizing corporate meetings as per defined schedules- Organizing and administrating events- Arranging staff food for employees on daily basis- Attendance & Leave management of lower staff, examine their hygiene, uniform etc.- Maintain housekeeping, hygiene and healthy environment of office premises- Store & Inventory planning and management including office stationery, housekeeping items etc.- Managing petty cash, payments against administrative tasks- Reconciliation of monthly expenses on Microsoft Dynamics AX (ERP)- Preparation of essential documents, recordkeeping and maintaining database- Responsible for disbursement of couriers and its log- Responsible for all kind of administrative work for office premises- Maintenance of Generator & company’s vehicles along with their log books- Additional task other than these if assigned by the Line Supervisor Show less

Karāchi, Sindh, Pakistan

- Preparation of essential documents, recordkeeping and maintaining database- Attendance & Leave management of lower staff, examine their hygiene, uniform etc.- Maintain housekeeping, hygiene and healthy environment of office premises- Store & Inventory planning and management including office stationary, housekeeping items etc.- Administrating petty cash- Customer care, Guests & Visitors handling- Maintenance of Company’s vehicles- Organizing corporate meetings as… Show more - Preparation of essential documents, recordkeeping and maintaining database- Attendance & Leave management of lower staff, examine their hygiene, uniform etc.- Maintain housekeeping, hygiene and healthy environment of office premises- Store & Inventory planning and management including office stationary, housekeeping items etc.- Administrating petty cash- Customer care, Guests & Visitors handling- Maintenance of Company’s vehicles- Organizing corporate meetings as per defined schedules- Processing business cards for the staff as per requirements- Additional task other than these if assigned by the Line Supervisor Show less

Master Of Public Administration - Mpa, Human Resources Management/Personnel Administration, General

Bachelor'S Degree

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General