Heeshal Datwaanii Email & Phone Number

Mumbai, Mh, In

Doha

Udaipur, Rajasthan, India

Mumbai, Maharashtra, India

1. Employer Branding 2. Career Development Initiative3. Assessing EQ Reports (Cubik's - PAPI Assessment) 4. Fast Track Programs 5. Individual Development Plans6. Tailoring Training Programs as per need of an hour 7. Managing Corporate Leadership Trainees 8. Managing budgets and vendors9. Managing Hyatt Thrive Youth Development Program with YCI. 10. Handling Asst. Manager Training and Departmental trainers11. Quality Management

Maldives

Experience as Master Certified Trainer – The Maldives.Representing AccorHotels Academie Bangkok office in Maldives Acting as Brand Guardian to ensure consistency and irreproachable delivery of AccorHotels and brand specific trainings Programs Conducting Pre-opening brand and trainer sessions for hotels – ALL Brands (currently in Maldives)Promoting AccorHotels Values and AccorHotels Academie group strategy in the region Experience as Learning & Development ManagerI am responsible to oversee and manage the learning and talent development process for all talent. Partnered with the General Manager, Executive Leadership Committee and Director of Human Resources in the element of the entire Talent Journey which includes Employer Branding, and Talent acquisition, Induction & On-boarding, Performance Management & Feedback, Coaching, Learning & Development, Talent Potential Identification, Career Management, and Satisfaction & Engagement.

Maldives

Pilot Learning & Development Manager for Western India responsible for formation, execution and evolving of the Learning & Development vertical of Ibis India cluster, Responsible for Induction and Onboarding, Brand Immersion, Service Attitude trainingsCoaching, Learning & Development Talent DevelopmentCompetency and skills developmentPotential talent identification Career management . Successfully did 2 pre-openings and 1 brand launch training.

Mumbai Area, India

Mahape, Vashi Navi Mumbai

 Successfully done pre-opening Training of all departments Identifying training needs through guest feedback, audits and the departmental Heads with the help of training need identification sheet Making training calendar with appropriate topics Successfully handled classroom as well as Floor trainings of a new team in Pre-Opening  Been responsible for Audits and finding the Gap in order to focus on the critical areas and fill the gap. Ensure that Hotel operates to the highest standards required by management. In liaison with Management, responsible for induction of all the newly appointed household staff, conduct test, certify the new appointees before sending them to their respective departments.  Ensure that all household staff and other staff comply with Hotels policies, e.g. fire, safety precautions etc. Ensure that every department head is aware of operational goals and hence is made aware of the necessary tools. Developed training material, conducted fortnightly reviews of the status of training actualization with the departmental trainers. Helping Hotel operational teams to enhance productivity & performance  Provide assistance to aid department heads in achieving their short and long-term objectives. To ensure the impact of training on the floor by conducting Internal Audits. Responsible for the Comparative Analysis of training performance on a Monthly and Quarterly basis.  Conducting HR Initiative in hotel.

Goregaon Mumbai

•Worked as Departmental trainer for Bar and was part of the pre-opening team.•Took an active part in the setting up of the Bar and handled the bar related training independently. •Helped beverage manger to work on menu & Specifications of beverage menu •Taking care of All beverage related training •Trained bar staff on bar cost control•Training bar staff on bar & Basic hygiene

Human Capital Leadership

Bhtms, Hotel Management

Activities and Societies: Best Student AwardBHTMS in Hotel Management from ITM Institute for Hotel Management and Catering Technology.

Trainer Pro, Adult Learning, Highest Trainer Certification - Accorhotels Worldwide

Content Development, Instructional Design, A.D.D.I.E. Methodology

Iso 9001:2008, Quality Management System, Lead Auditor

Professional Bartending Course