Heesoo Hwang Email & Phone Number

Coquitlam, BC, CA

Richmond, British Columbia, Canada

• First responder to customer technical issues, offering timely and professional solutions and support
• Collaborate closely with the engineering team to analyze and resolve software-related challenges
• Develop and maintain accurate technical documentation to enhance user experience
• Conduct regular product demonstrations and training sessions for both customers and internal teams
• Utilize innovative tools and strategies for understanding and applying products
• … Show more

Managed events for over 1600 students, grading assignments, leading communication sessions, and facilitating program events, by demonstrating strong organizational and communication skills in a diverse setting.

Richmond, British Columbia, Canada

• Engineered blockchain tools in Golang for the proprietary blockchain, optimizing performance and ensuring robust data management. Leveraged Remix, Truffle, Ganache, and Hardhat for smart contract development and.
• Automated company-wide CI/CD pipeline using Jenkins, Ansible, and AWS, resulting in significantly increased development efficiency by achieving full automation of testing processes, enhancing team productivity and.
• Automated company-wide CI/CD pipeline using Jenkins, Ansible, and AWS, resulting in significantly increased development efficiency by achieving full automation of testing processes, enhancing team productivity and.
• Created Solidity smart contracts tailored to diverse client needs, including Ethereum-based NFT batch sending contract, reducing transaction fees and enhancing customer transactions experience.
• Implemented eCommerce plugins to facilitate a custom DeFi payment method, enhancing the user experience and expanding payment options within the BoundaryPay Project.
• Led the development of the frontend web application for Canadian government ECCC, creating a platform for efficient oversight, monitoring, and regulation of chemical substance usage across Canadian institutions.

British Columbia, Canada

• Instructed and evaluated English language skills for Japanese university students at Gabby Academy, utilizing effective teaching strategies and methodologies.
• Designed personalized learning plans tailored to individual student needs, enhancing student engagement and proficiency.
• Assisted students with diverse learning needs to enhance their understanding of the curriculum.
• Monitored and assessed student progress, providing regular feedback to students.

British Columbia, Canada

• Provided comprehensive assistance to students in need of extra guidance, ensuring full comprehension of the curriculum.
• Facilitated a dynamic learning environment by leading, supervising, and planning indoor and outdoor activities for students.
• Offered one-on-one and group support to students requiring academic assistance.
• Collaborated with the lead teacher to design engaging and effective lesson plans and curriculums.
• Fostered a positive and inclusive learning environment… Show more
• Fostered a positive and inclusive learning environment that encouraged student participation and engagement. Show less