Heet Thakkar work email
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Heet Thakkar personal email
As an experienced IT support professional with 4+ years of hands-on experience, I am currently pursuing a B.Tech in Software Engineering to expand my skill set and knowledge in the field. My passion for data and analytics has inspired me to pursue a career in the exciting and ever-evolving field of data. I am eager to collaborate with like-minded professionals and make a positive impact in the industry.
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Systems AnalystEllisdonCanada
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It Infrastructure TechnologistEllisdon Jun 2020 - PresentLondon, On, Ca
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It Infrastructure Technologist Co-OpEllisdon Dec 2019 - May 2020London, On, Ca
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Customer Service RepresentativeCircle K Jun 2017 - Jun 2020Laval, Québec, Ca- Established strong customer service skills through daily, frequent interactions with shoppers- Attained valuable 'client-provider' relationship experience by developing and maintaining relationships with store regulars- Formed a basic understanding of business dialogue through interactions with both management members and vendors- Used computer software to compute and record total transactions and calculated total- Compiled and maintained non-monetary reports and records- Pay company bills to vendors using cash or checks -
It Infrastructure Support Co-OpEllisdon Apr 2019 - Aug 2019London, On, Ca- Logged and tracked requests for assistance related to EllisDon’s IT systems- Performed a variety of Level 1 & Level 2 mobile/computer support, including device life-cycle management, incident analysis, software upgrades, and monitoring tasks- Conducted user satisfaction surveys and tracked user problem trends- Assisted in on-site installations of network/computer systems for users- Participated in the preparation of procedure manuals and documentation for IT Service Delivery use
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Managed Services Technician Co-OpSoftchoice Sep 2018 - Dec 2018Toronto, Ontario, Ca- Provided technical support for customers network and IT issues as requested by the support team - Answered incoming customer calls, provided initial triage, and opened tickets with help from a senior team member- Processed MAC (Moves, Adds and Changes) requests that were put through the Support Center- Assisted in customer service activities such as helping with client tickets, monitoring client alarms, and client reporting - Hands on experience on cloud platforms like Microsoft Azure and Amazon Web Services (AWS)
Heet Thakkar Skills
Heet Thakkar Education Details
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Mcmaster UniversityComputer Software Engineering -
Sheridan CollegeComputer Systems Analysis/Analyst
Frequently Asked Questions about Heet Thakkar
What company does Heet Thakkar work for?
Heet Thakkar works for Ellisdon
What is Heet Thakkar's role at the current company?
Heet Thakkar's current role is Systems Analyst.
What is Heet Thakkar's email address?
Heet Thakkar's email address is ht****@****don.com
What schools did Heet Thakkar attend?
Heet Thakkar attended Mcmaster University, Sheridan College.
What skills is Heet Thakkar known for?
Heet Thakkar has skills like Ibm Bigfix, Core Java, Amazon Web Services, Technical Presentations, Sharepoint, Linux, Java Database Connectivity, Active Directory, Remote Troubleshooting, Jquery, Ip Networking, Office 365.
Who are Heet Thakkar's colleagues?
Heet Thakkar's colleagues are Neil Hignett -, Bahram Eskandari, Jonathan Pitt, Sal Monachino, Eit, Haili Tian, Ecc, Patrick Van Walraven, Karen Doney, Ba (Hons), Csm®.
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