Heet Jain Email & Phone Number

Oakville, Ontario, Canada

Mississauga, Ontario, Canada

• Engaged prospective customers in conversation. maintained a conversion rate of 20% and above.
• Recorded customer feedback and relayed it to the marketing team. suggested product improvements and incentives to increase customer satisfaction by 15%.
• Interacted with over 1000 customers to highlight product offerings, resulting in a $5000 merchandise sale.
• Coordinated with 15 employees to keep the store clean and orderly, resulting in a 9% increase in customer satisfaction scores.
• Coached new associates on strategic tactics, resulting in an average 20% increase in each individual sales target.

India

• Developed sophisticated financial models to examine the impact of various capital structures on cash flows, leading to a 20% boost in investment return.
• Streamlined accounts receivables processing by 20%, ensuring on-time customer payments and cash flow predictability.
• Coordinated monthly billings to customers and reconciled accounts receivable of INR 10 million and above, ensuring timely collections within a 45-day window.
• Collaborated with team members to maintain the accuracy of financial statements, resulting in 30% fewer errors in financial documents

India

• Jumpstarted sales on Instagram and Indiamart. converted more than 100+ inquiries every month into successful sales.
• Responded to Instagram, Just-dial, and Indiamart leads, converting inquiries into long-term clients and increasing product shipments by 25%.
• Published over 75 product videos and images on social media platforms, increasing web traffic by 40% and generating a 35% increase in online sales.
• Improved customer experience through the discovery and correction of errors in catalog entries, resulting in a 15% decrease in returns.
• Led a project to optimize the e-commerce website's user interface, resulting in a 30% increase in the conversion rate.

Postgraduate Degree, International Business

Education record