Jennifer Hegarty Email and Phone Number

• Oversees a portfolio of over $70 million in funding for a diverse array of public health and human services program initiatives funded through the NYC Department of Health and Mental Hygiene (NYC DOHMH) and the Substance Abuse and Mental Health Services Administration (SAMHSA) and administered by Public Health Solutions to community-based organizations, hospitals/healthcare facilities, and other similar entities • Orchestrates all management and monitoring activities related to each program initiative within the portfolio, including but not limited to planning, implementation, programmatic and fiscal performance, and compliance with relevant laws, agreement terms and conditions, and internal/external policies• Strategizes and directs all contracting and other procedural workflows, optimizes existing procedures, identifies and develops creative solutions to complex problems for the team, division, and government partners• Manages and mentors a team of Contract Managers, Senior Contract Managers, and Contract Support Analysts in administering all aspects of the contract management lifecycle; Ensures effective coordination with internal teams and external stakeholders; Fosters a spirit of teamwork, inclusion, and unity to enable individual and team successes• Collaborates with Finance and Legal Affairs departments to manage grant and program budgets, fund allocation, program development, contract procurement, payment, risk assessment, and compliance for the portfolio • Cultivates and manages relationships with internal leadership, external stakeholders, and contractors; Represents Public Health Solutions in external settings related to the portfolio𝗠𝗮𝗷𝗼𝗿 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 𝘁𝗼 𝗱𝗮𝘁𝗲: Pioneered the newly established General Contracts Unit alongside the Senior Director; Facilitated the concept development, procurement, and launch of three new City-funded initiatives, as well as a new federal funding stream and its associated awards.

In addition to the responsibilities of the Contract Manager position below: • Developed staff training curricula and conducted initial and ongoing trainings with new/existing staff on contract monitoring protocols, contract management activities, and other internal contracting procedures• Provided training and technical assistance to staff during site visits and beyond, and assisted staff in providing technical assistance to contractors• Updated and optimized contract administration policies and procedures according to grantee and/or funding source changes, trained staff on evolving funding regulations, and ensured policies and procedures were implemented correctly by staff • Assisted senior management with the coordination of division-wide activities and in the development and implementation of protocols, procedure-related best practices/guidance, and continuous quality assurance (CQI) metrics/activities• Spearheaded new program initiatives and served as primary representative for interdepartmental collaborative workgroups with NYC DOHMH𝗠𝗮𝗷𝗼𝗿 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: Assisted in facilitating successful division-wide pivot to remote work in response to the COVID-19 pandemic; Devised and implemented solutions to accommodate urgent changes to contract reimbursement structure necessitated by the COVID-19 pandemic; Developed and effectuated a remote site visit process/protocol; Consulted on various COVID-19-related policy/protocol changes; Promoted to Portfolio Manager in recognition of the transcendence of performance as a Senior Contract Manager

• Effectively managed a portfolio of government-funded public health contracts spanning the following initiatives: Improving Health Equity and Maternal and Infant Health Outcomes, NYC Behavioral Health Tobacco Cessation Center, Vocational Support Services for Individuals with Intellectual and Developmental Disabilities, and various Ryan White Part A services that support the care and treatment of people living with HIV/AIDS• Developed and negotiated fiscal and programmatic aspects of contracts and ensured programs are implemented in accordance with the Request For Proposals (RFP), funders’ policies, and internal contracting procedures• Monitored contractors’ fiscal and programmatic compliance, conducted various types of site visits to assess compliance, identified barriers to compliance, and developed remediation strategies• Prepared reports in accordance with initiative requirements and authorized timely contractor reimbursement • Provided technical assistance to contractors in support of quality service provision and effective management of funds • Collaborated with funding partners, and internal/external fiscal, program, and contracts administration staff on all contract-related activities, and liaised between all parties as necessary𝗠𝗮𝗷𝗼𝗿 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: Selected to serve on tobacco control Strategic Visioning coalition alongside PHS’ Chief Executive Officer, Chief of Staff, General Counsel, and Chief Strategy Officer; Selected to represent PHS at the 2018 National Ryan White Conference on HIV/AIDS Care and Treatment in Washington D.C.; Directly responsible for initiating and executing several policy and process improvement projects; Promoted to Senior Contract Manager in recognition of the transcendence of performance as a Contract Manager

CUCS Care Management Program - A Mount Sinai Health Home Service Provider• Coordinated comprehensive health care services for a caseload of 40+ Medicaid-enrolled clients within the boroughs of Manhattan and Brooklyn, who suffer from co-occurring, chronic physical and mental health conditions• Conducted field-based visits and psychosocial assessments to assist high-risk clients in identifying and overcoming barriers to effective healthcare service utilization, in order to improve overall health outcomes and reduce inappropriate ER usage/avoidable inpatient hospitalizations• Developed and documented individualized care plans for each client while tracking progress in the Crimson Care Management web-based platform, providing client self-management support, and adhering to clinical practice, quality assurance, and HIPAA guidelines• Liaised between clients, providers, Medicaid/MCOs, and other collateral/community supports to ensure access and delivery of a continuum of quality healthcare services• Completed New York City supportive (HRA 2010e) and low-income housing applications for clients that are homeless or are at imminent risk of homelessness• Provided crisis prevention and intervention services when necessary to at-risk clients

• Administered emergency medical services in the suburban pre-hospital setting of North Arlington, NJ and adjacent municipalities• Efficiently managed all aspects of an emergency scene, including the safe operation of emergency vehicles, and interaction with patients, families, fellow providers, hospital staff, and the general public.

• Administered emergency medical services in the urban/suburban pre-hospital setting of Union, NJ and adjacent municipalities• Efficiently managed all aspects of an emergency scene, including the safe operation of emergency vehicles, and interaction with patients, families, fellow providers, hospital staff, and the general public

• Administered emergency medical services in the urban pre-hospital setting of Irvington, NJ and the adjacent cities, Orange and Newark, NJ• Efficiently managed all aspects of an emergency scene, including the safe operation of emergency vehicles, and interaction with patients, families, fellow providers, hospital staff, and the general public• Became aptly proficient in the evaluation and treatment of traumatic injuries such as gunshot wounds, stabbings, and assaults, while simultaneously maintaining a standard level of composure and authority

• Liaised between management, clinical staff, insurance companies, and patients of a large Internal Medicine and Vascular Specialty practice, under the direction of three physicians• Facilitated the implementation of an advanced electronic medical records/office manager system• Performed all tasks whilst observing strict confidentiality and compliance with HIPAA for maximum quality and control