Scheduling Manager
Current• Promptly and professionally answer phones and schedule appointments using scheduling software for primary dentist; assist with scheduling for other dentists/hygienists as needed• Greet and check in patients upon arrival for dental appointments, ensuring privacy, efficiency, and friendliness; update all necessary forms and scan into the patient chart• Oversee patient account management by accurately verifying and updating billing and insurance information for each patient visit; processing patient payments and credit applications and answering insurance and billing questions• Manage collections for past due patient accounts; work incorrectly processed/unpaid claims• Manage office supply and dental supply inventory and process supply orders; coordinate office equipment repairs with dental supply vendor• Schedule office meetings and order lunches• Coordinate the scheduling of interpreters and monitoring that professional interpreting services are provided to our patients.• Comply with all applicable state and federal regulations regarding patient data, specifically with the Health Insurance Portability & Accountability Act (HIPAA)
