Heidi Baker Email and Phone Number
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Heidi Baker personal email
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In my role as Operations Manager at Ocelot Logistics, I am dedicated to operational excellence and delivering fast and efficient multi-channel fulfillment services to our national and regional clients. Here's what we offer:▪️ eCommerce Fulfillment: Store, pick, pack, and ship all your eCommerce orders seamlessly.▪️ Subscription Fulfillment: We leverage our massive shipment volume to minimize your fulfillment costs.▪️ Wholesale Fulfillment: Enjoy cost-effective shipping and storage for both small and large quantities▪️ Shipping Cost Management: "Free Shipping" can be costly, but our high shipping volume discounts translate to lower costs for you.Major Platform IntegrationOne of my key achievements at Ocelot has been successfully integrating major platforms into our fulfillment processes, including:▪️ Shopify▪️ Magento▪️BigCommerce▪️ AmazonThis seamless integration has enhanced our multi-channel fulfillment capabilities and provides real-time tracking and shipping updates, keeping our clients informed and satisfied.Responsive ServiceCustomer service is a top priority with Ocelot, and we ensure our clients always have a responsive main contact point via phone, email, or video. By fostering open communication and collaboration, I've helped build a cooperative and responsive business environment, leading to significant improvements in supply chain efficiency and client relations.Throughout my 15-year career in operations, I've been committed to increasing operational efficiency and supporting business growth. My proactive approach to problem-solving and continuous improvement has enabled Ocelot Logistics to maintain a competitive edge in the logistics industry and not only meet but exceed our clients' goals and expectations. If you're looking for a consistent and reliable partner to take care of your fulfillment and logistics needs, I invite you to reach out to me here on LinkedIn. Let us help your company become more efficient, cost-effective, and successful!HeidiFor a quick quote, visit: https://www.ocelot-logistics.com/
Ocelot Logistics
View- Website:
- ocelot-logistics.com
- Employees:
- 7
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Operations ManagerOcelot Logistics May 2024 - PresentPerrysburgAs Operations Manager at Ocelot Logistics, I oversee the daily operations of our eCommerce Fulfillment, Subscription Fulfillment, Wholesale Shipping, and Storage services.I also prioritize customer service at Ocelot. My aim is to maintain a spirit of friendly and open communication and collaboration with our clients. Each of our clients has a dedicated and responsive main contact point reachable via phone, email, or video.My various responsibilities also include:▪️ Onboarding new clients▪️ Training clients on our portal▪️ Assisting clients in optimizing logistics efficiency and reducing shipping costs▪️ Sales and marketing▪️ Billing and accounts receivable▪️ Payroll confirmation▪️ Warehouse management▪️ Human resources supportAs Operations Manager, I am committed to continuous improvement in operational efficiency to help our clients grow. I am equally committed to providing a high level of customer service that not only meets but exceeds our clients' expectations.
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Technical Operations ManagerOcelot Logistics Sep 2023 - May 2024
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It Operations And Customer Care ManagerOcelot Logistics Mar 2022 - Sep 2023Perrysburg, Ohio, United States
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Customer Service SpecialistOcelot Logistics Apr 2017 - Dec 2022Perrysburg, Ohio, United States
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Customer ServiceGeneral International Jan 2016 - Apr 2017Whitehouse, Ohio, United StatesGeneral International is a manufacturer and distributor of woodworking & metalworking machinery. In my Customer Service role, I performed the following functions:▪️ Maintained customer rapport by demonstrating excellent customer service with a professional and friendly demeanor. ▪️ Order entry and labeling- Avery software▪️ Entry of inbound inventory- Cadres software▪️ Product and service resolution to ensure customer satisfaction▪️ Call records management
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Customer ServiceAmpoint Distribution Services Jan 2011 - May 2016Perrysburg, OhioAmpoint Distribution, located in Toledo, OH, offers public and contract warehousing and logistical services. My roles at Ampoint included: ▪️ Maintaining customer rapport▪️ Entering customer orders▪️ Resolution of inventory conflicts▪️ Inbound inventory entry▪️ Label creation- Avery software▪️Utilized Cadres software for inventory control. -
Customer Service/WarehouseIfullfil.Com Mar 2007 - Sep 2010Maumee, OhioAt Ifullfil, I served in various Customer Service and Warehouse roles, including:▪️ Assisting customers with orders- email and phone▪️ Working with vendors on inventory counts▪️ Incoming order entry via phone and email▪️ Investigating credit card chargebacks▪️ Picked and packaged products to be shipped
Heidi Baker Skills
Heidi Baker Education Details
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Library Science -
Library And Information Science
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Supply Chain Logistics
Frequently Asked Questions about Heidi Baker
What company does Heidi Baker work for?
Heidi Baker works for Ocelot Logistics
What is Heidi Baker's role at the current company?
Heidi Baker's current role is Operations Manager at Ocelot Logistics | Providing fast, friendly, and responsive multi-channel fulfillment and logistics nationwide.
What is Heidi Baker's email address?
Heidi Baker's email address is ma****@****hoo.com
What schools did Heidi Baker attend?
Heidi Baker attended Clarion University Of Pennsylvania, Pennwest Clarion, Owens Community College.
What are some of Heidi Baker's interests?
Heidi Baker has interest in Civil Rights And Social Action, Animal Welfare, Human Rights.
What skills is Heidi Baker known for?
Heidi Baker has skills like Customer Service, Microsoft Office, Inventory Management, Sales, Customer Satisfaction.
Who are Heidi Baker's colleagues?
Heidi Baker's colleagues are Eva Bucher, Erick Raing'o, Melissa Edens, Abigail Baker.
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