Managed 35 national accounts, including implementation, design and reporting on employer’s pharmacy benefit plans. Met with clients on quarterly basis, informing clients of market trends and forecasting savings models for next plan year. Worked closely with employer groups, risk manager and human resources department to ensure meeting of plan goals.  Reviewed client performance to indicate meeting of plan goals, recommending additional clinical programs and changes to design.… Show more Managed 35 national accounts, including implementation, design and reporting on employer’s pharmacy benefit plans. Met with clients on quarterly basis, informing clients of market trends and forecasting savings models for next plan year. Worked closely with employer groups, risk manager and human resources department to ensure meeting of plan goals.  Reviewed client performance to indicate meeting of plan goals, recommending additional clinical programs and changes to design.  Ensured clients met revenue goals and obtained profitability.  Served as liaison between legal and clients for contract negations.  Worked closely with pricing and underwriting to ensure competitive and profitable pricing for clients.  Delegated/scheduled daily tasks for account managers. Ensured account managers provided timely and correct responses for client inquiries.  Developed training plan and curriculum for client service new hires. Presented and trained national new hire in classroom setting. Show less