Heidi Batts Email & Phone Number

Nashua, Nh

Sandwich, Ma

Created and Distributed contracts, all patient specific, post all money coming in, tracking all patient accounts, Collection calls, run credit checks on all new potential patients. Responsible for tracking, managing and reporting to Consultants for one of the largest Orthodontic offices in the United States. All aspects of customer service for patients and parents including scheduling, comments, concerns and emergencies. Established processes and organized work flow to ensure efficient use of time. Various duties include phone calls, data entry, organization of paperwork and filingProficient use of Ortho II, Dolphin, Sudexis, Outlook, Excel, Adobe and MS Word.

Created and Distributed contracts, all client specific, and federal required paperwork for new and renewal hiring. Responsible for tracking, managing, reporting and employment verification for all hiring documents for one of the largest IT staffing firms on the east coast.Distributed and managed all background and drug tests for potential hires, through several different background companies and drug test facilities nationwide.Established processes and organized work flow to ensure efficient use of time. Various duties include phone calls, data entry, organization of paperwork and filing Proficient use of Lotus notes, Outlook, Excel, Adobe, MS Word and internal accounting/ payroll system, OSAS.

Developed an inventory management system to maximize cash flow and streamline vendor purchasing. Managed fuel consumption rates for customer replenishment and accounts receivable.All aspects of Customer Service through face to face and telephone contact for fuel orders, setting up service appointments for over three thousand customers. Various duties include data entry, filing and organization of files.

All aspects of Customer Service on orders, shipments, invoices, credits, and quality issues that may occur for one of the largest manufactures of automotive fabrics in the United States.Inventory, Research, development and management for each account. Scheduling and management of carriers, shipments and internal inventory.Various duties include data entry, filing, research, organization and collections on accounts.

Customer Service through telephone contact.Various operations functions including inventory management, project management and purchasing for a retail high-end audio/video outlet with a warehouse and three retail outlets.

Associates Degree, Arts And Science; Fashion Design

Education record

Received my diploma, high concentration on the art programs offered.