Heidi Bratton Email & Phone Number

Arlington, Va, Us

Arlington, Va, Us

- Run day to day operations- Comply with ABRA and alcohol regulations. - Scheduling, hiring and training of staff- Inventory management.- Bank deposits- Managed vendor payments, accounts receivable - Abra License

Alexandria, Virginia, Us

Launched and managed the following campaigns: - Metro PCS Not So Cheesy Campaign 2018 (Baltimore/DC Market)- Volkswagen Pilot Program 2018 (DC, Virginia Market) Responsible for maintaining assets, providing best practices and leadership among event coordination, provide marketing insight technologies that could be incorporated into programs, acquire lead techniques, identify competitive insight on events/promotion/message campaigns in field.Launched Events:- LIDL Ashburn Launch 2019-2020- Association of Accessible Medicine Generic Medicine Celebration 2019 - TD Bank Unexpectedly Human 2019

National Harbor, Maryland, Us

Fish by Jose Andres at MGM-Makes and serves alcoholic and non-alcoholic drinks, proportioning ingredients according to Jose Andres recipes. Provides food service as needed.-Maintains bar inventory according to set pars and internal controls, and requests products to maintain stock in bar.-Rings beverages that are poured or served, collects payment, and follows all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork.-Cleans all equipment, tools, and supplies, and ensures equipment is in good working order, including maintaining the cleanliness, sanitation, and appearance of the bar.-Serves guests responsibly in accordance with Company policy, alcohol awareness training, and Maryland state laws. -Provides Apprentice Bartenders and Bar Porters with guidance, training and mentoring on overall functions, bar guests and operations.-Promotes and maintains the highest level of service to all guests at the bar or in lounge area-Resolves guest complaints within scope of authority-Notifies supervisor and/or security of suspicious activities -extensive training in wines and spirits, mixologist

Houston, Texas, Us

- Take food and drink orders from guests- Responsible for turning in all cash sales and reports- Experienced with food and beverage pairings- Worked in high pace and volume environment - Expert in steps of service.

New York, Ny, Us

- Brand activations- Executes on and off premise events.- Compile event recaps through task force.- Lead on most events and campaigns.- Work high profile and special events - Extensive training on all brands in portfolio to include most Diageo brand spirits.

- Train new bartenders - Created cocktails for menu- Comply with DC alcohol laws- Make alcohol and non-alcoholic beverages for bar guests and service bar.- expert in wine, spirits, and Mixology

- Make alcoholic beverages for guests. - Collect payment for drink sales - Promote the venue, parties, and any specials via social media account- Worked in high demand, high volume and loud environments

Bethesda, Maryland, Us

- Take accurate orders, serve food and beverage items in a timely manner, provide information about menu items and ensure guest satisfaction- Mix and serve alcohol and non alcoholic beverages to guests in a friendly and efficient manner - expert on classic cocktails

- Cash and credit card transactions in intense, high volume bar/lounge- Experience with high expectation clientele, top level hotel guests, large parties and banquet events -Required a positive and professional image in high pressure and team-oriented environment- knowledge of classic cocktails, wines, spirits and champagne

Atlanta, Ga, Us

Promotions Coordinator - Scheduled outside and in-store promotions and supervised the events- Organized incentives and contests for employeesRegional Trainer- Taught classes on image, suggestive selling, and bar basic & techniques- Train new staff on steps of service, policies, and procedures- Extension of management on the floor, determined side work as well as appropriate times for breaks- Opening Team for Chantilly locationBartender- Entertain guests by providing a unique experience- mix and make cocktails for service bar and bar guest- Take food orders from guest at bar and to go- Cash handlingTips and Sersafe certified

Certificate, Communication And Media Studies

Associate'S Degree, Business Administration And Management, General