I work as part of the Front of House staff at Faro Lounge where my role varies day today, honing a wide range of essential skills that are crucial in the service industry - all of which are readily transferable to other professions.Greeting Guests: I consistently provide a warm and inviting firstimpression to customers, ensuring they feel welcome and valued upon entering the coffee shop.Excellent Customer Service: Dedication to delivering top customer service was evident as I adeptly take orders, address inquiries, and offer thoughtful recommendations on our coffee and beverage selections.Coffee Preparation Expertise: Demonstrate mastery in preparing and serving a diverse range of coffee-based beverages, teas, and various other hot and cold drinks.Workspace Organisation: Maintain the coffee station andworkspace meticulously, ensuring cleanliness, orderliness, and a seamless workflow, contributing to a pleasant atmosphere for both customers and colleagues.Cash Handling: My responsibilities include accurately processing transactions, handling cash, and maintaining the financial aspects of the coffee shop with precision and integrity.

During my time at Fortnum and Mason as a Christmas Concierge Gifting Account Executive, I specialised in creating special gift experiences for clients during the Christmas holidays. Using my attention to detail and customer-focused approach, I built relationships with very important accounts and made sure their specific preferences were included in customised Christmas giftselections. I met and exceeded sales goals by communicating effectively and being proactive, all while maintaining the brand's commitment to excellence. My job required a mix of creativity, organisation and a good understanding of luxury products, which I used to put together personalised and memorable gifts for ourcustomers.

During my tenure as a waitress at various Sauce Supper Club events, I had the privilege of working alongside a diverse group of accomplished chefs, including Michelin-starred chef Tom Shepard, Dan Lee, Liam Rogers, Exose Grant, Shantsho Shah, and Bart Van Lee. This invaluable experience has honed a range of essential skills necessary in the hospitality industry which are transferable across professions.Team Collaboration: Working closely with fellow staff members and chefs has cultivated my ability tocollaborate effectively in high-pressure environments, contributing to the overall success of the events.Time Management: I have become adept at managing my time efficiently, ensuring that orders are takenpromptly, food is served in a timely manner, and the overall dining experience remains seamless.Attention to Detail: I have developed a keen eye for detail in ensuring that tables are impeccably set, food is presented attractively, and customer preferences are accurately noted and executed.

During my time as a waitress, I cultivated valuable skills and experiences that have contributed to myprofessional growth. I developed exceptional customer service abilities, ensuring customers received amemorable dining experience through attentive and friendly service. My capacity to multitask efficiently andremain composed in high-pressure situations allowed me to excel in a fast-paced environment. I also honedmy communication skills by effectively conveying menu options, taking accurate orders, and addressingcustomer inquiries or concerns promptly. I worked multiple different events including weddings, Tapas evenings and BBQs. Working at Thyme Kitchen gave me confidence within myself to be able to talk to anyone, a skill I learnt while being there was Problem Solving: I have acquired the ability to think on my feet and resolve issues promptly, whether they involve customer concerns or operational challenges.

I worked at Ego Mediterranean restaurant as a seasonal worker to help out over the busy Christmas period. A few skills I learned while being there was:Customer Service Excellence: Collaborated as a team member, consistently delivering the higheststandard of customer service.Ambiance Enhancement: Cultivated a warm and vibrant atmosphere, notably during the festiveChristmas season, enhancing the overall guest experience.Order Precision: Ensured meticulous order recording and promptly conveyed dietary restrictions to theculinary team with precision.Vigilance and Reporting: Demonstrated vigilance by promptly reporting incidents or concerns to themanagerial team, contributing to a proactive problem-solving environment.Multitasking Prowess: Leveraged exceptional multitasking abilities to adeptly manage a wide spectrumof responsibilities.Adherence to Standards: Strictly adhered to all company policies and guidelines, upholding rigorousoperational standards.