Heidi Burger

Heidi Burger Email and Phone Number

Senior Test Engineer @ Enterprise Fleet Management
st. louis, missouri, united states
Heidi Burger's Location
Greater St. Louis, United States
Heidi Burger's Contact Details

Heidi Burger personal email

n/a

Heidi Burger phone numbers

About Heidi Burger

Heidi Burger is a Senior Test Engineer at Enterprise Fleet Management. She possess expertise in technical support, troubleshooting, customer service, networking, hardware and 24 more skills.

Heidi Burger's Current Company Details
Enterprise Fleet Management

Enterprise Fleet Management

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Senior Test Engineer
st. louis, missouri, united states
Website:
efleets.com
Employees:
2596
Heidi Burger Work Experience Details
  • Enterprise Fleet Management
    Senior Test Engineer
    Enterprise Fleet Management Nov 2021 - Present
    St Louis, Missouri, United States
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  • Enterprise Fleet Management
    Test Engineer
    Enterprise Fleet Management Oct 2018 - Present
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  • Enterprise Fleet Management
    It Systems Analyst
    Enterprise Fleet Management Sep 2013 - Present
    Greater St. Louis Area
    *Support over 500 end users with technical difficulties on all software program issues* Troubleshooting issues and questions for Edge, PeopleSoft and AS400.* Diagnose, troubleshoot and resolve a wide range software, hardware and network issues.* Resolve all computers & shared resources issues across the domain.* Develop configuration profiles utilizing Active directory within Exchange Server 2008.* Set up new computers, laptops, Pads and smartphones for new employees.* Troubleshoot issues on Smartphones and Pads (Android & Apple).* Rebuild, set-up and train users on the roll out of the Surface Pro 3* Experienced with logging and escalating work request utilizing Service Now tracking system.* Verify and reset passwords on all programs available to authorized users* Provide tech support to all IT users via e-mail, phone or face to face.* Assist remote clients with VPN authentication/ access issues.* Create and run queries in MS Access* Create Job-aids for all technical issues* Provide remote terminal services to resolve client issues for telecommuters
  • Munie Greencare
    It Help Desk/ Intern /Accounts Payable
    Munie Greencare Jan 2013 - Sep 2013
    *Provide technical training on hardware/software to end-users.* Regularly perform hardware and software maintenance.* Implemented and created an IT Support tracking system.* Assisting end-users with password changes and resets.* Upgraded system software such as Asset and Kaspersky Antivirus.* Set up new user accounts, e-mail and folders for network users.* Creating folders and group rights for all users in Active Directory.* Entering & posting purchase orders and invoices.
  • Mccain Citrus
    National Customer Service Representative
    Mccain Citrus Apr 1995 - Dec 1997
    Resolved problems with client application software.Supported systems for the AS/400 database server.Worked with group manager for all computer support issues within accounting department. Customer relations and problem solving including contact with freight carriers.Processed, reconciled and maintained customer records, accruals, promotions and pricing. Resolved deductions and contacted customers by phone and letters.
  • Salerno, Inc
    Customer Service Representative
    Salerno, Inc Feb 1990 - Apr 1995
    Supported departmental billing as an administrator and user of shared AS/400 database server. High volume billing.Processed the preliminary New Account Applications.Applied cash to Accounts Payable.Prepared month end journal entries to write-off and reclassify deductions.Processed journal entries on Lawson General Ledger system.

Heidi Burger Skills

Technical Support Troubleshooting Customer Service Networking Hardware Microsoft Exchange Invoicing Windows Server Access Spreadsheets Ibm Iseries Active Directory Databases Laptops Management Computer Hardware Outlook Problem Solving Accounts Payable General Ledger Journal Entries Accounting Accruals Product Development Sales Management Strategic Planning Vpn Windows Android

Heidi Burger Education Details

Frequently Asked Questions about Heidi Burger

What company does Heidi Burger work for?

Heidi Burger works for Enterprise Fleet Management

What is Heidi Burger's role at the current company?

Heidi Burger's current role is Senior Test Engineer.

What is Heidi Burger's email address?

Heidi Burger's email address is to****@****att.net

What is Heidi Burger's direct phone number?

Heidi Burger's direct phone number is (877) 233*****

What schools did Heidi Burger attend?

Heidi Burger attended Southwestern Illinois College.

What skills is Heidi Burger known for?

Heidi Burger has skills like Technical Support, Troubleshooting, Customer Service, Networking, Hardware, Microsoft Exchange, Invoicing, Windows Server, Access, Spreadsheets, Ibm Iseries, Active Directory.

Who are Heidi Burger's colleagues?

Heidi Burger's colleagues are Erin Dumun, Rick Northen, Charrie Lanette Cater, Kary Bernier, Job Bunditwong, Casey Davis, Angie Reynoso.

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