Seasonal Teller - Daphne, AL (April 2014-June 2014)Teller I - Mobile, AL (June 2014-September 2016)Senior Teller - Mobile, AL (September 2016 - June 2017)Perform various customer transactions with a high level of accuracy: accepting deposits and withdrawals, accepting loan, credit card and mortgage payments, cashing checks, issuing money orders and official checks. Assist with opening and closing procedures. Maintain the levels of coin and currency within the limits of the branch. Serves as Vault Teller and Head Teller, also working with Regional Operations Manager to maintain compliance.

Manage a team of 10+ part-time and full-time associates. Drive and maximize sales to achieve goals, control and minimize shrink expectations. Recruit, train, develop and retain qualified associates. Execute company directives for product placement, display and signage. Cash handling and balancing drawers. Demonstrate exceptional customer service. Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment.

Key holder. Provide managerial and operational support to the Store Manager. Provide exceptional customer service, and offer positive resolutions to challenges and complaints from customers. Execute company directives for product placement, display and signage. Achieve accuracy in markdowns, shipping/receiving, cash control and balancing drawers.

Serving, training new hires; in service, setting up trays, running food, keeping up side-work, rolling silverware, maintaining tables and providing superior guest service. Cross-trained as Server Assistant, Dishwasher, Hostess and Cashier.

Key holder. Assist with inventory and help maintain stock in the store. Cash handling and balancing drawers at the end of shifts. Handling returns and exchanges. Changing window displays per company directives. Providing exceptional customer service.