Heidi Carson, M.S.- Globally Remote Email & Phone Number

Brighton, New York

Highly experienced professional coaching and technical training specializing in adult and employee learning and development. OrgLearn provides customized training, learning and e-learning solutions for businesses and organizations to help employers and employees reach their fullest potential. With over 18 years in training and development, OrgLearn streamlines the process of adult and employee learning through needs assessment, courseware development, task analysis, virtual and traditional training delivery and management of workplace learning solutions. Heidi has developed over 150 leadership experiences and creates training curriculum and materials based on proven adult learning techniques including ADDIE, Rapid Course Development and Adult Learning Theory. Heidi has worked with many local companies and provided customized solutions for Hospitals, Manufacturing, US Government, Private Organizations, the IT Industry and the State of New York.

New York State

Rochester, New York Area

Facilitated process of redesigning the line mechanics progression training program. Provided support to team and SME's in articulating the fundamental training concepts and understanding of Blooms Taxonomy and ADDIE model of ID. Responsible for enhancing and streamlining the delivery of the training material and development of a formal needs assessment along with a task analysis.These types of assessments assisted in extracting valuable information that helped with the implementation of the new training material as well as identifying measurement tools. Technical Trainer Skills and Qualifications:Presentation Skills,Time Management, Technical Training Project Management, Written Communication, Training Management, Technical Zeal, Self-Development, Technical Leadership, Presenting Technical Information, Dealing with Complexity, Microsoft Office Skills, Excel, Adobe Products and LMS Platforms, budget management.

Rochester, New York Area

Corporate Training & Educational Consultant: Design formal and informal types of learning experiences that improve workforce performance. Extensive knowledge of LMS platforms. Data collection, Kirkpatrick Model of evaluating training effectiveness. Spearheaded large learning initiatives to meet and exceed business goals.Conduct skills assessment and surveys to help establish performance objectives, learning outcomes.Slide deck development for e-learning, narration and content development. Handle responsibilities of developing and implementing special training programs for organizations to ensure compliance with governmental regulations.Design & deliver, and manage all aspects of workforce education and training. Responsible for training and development practices and methods, including needs assessment, Gap Analysis. Facilitation of instructor-led and/or virtual training.Team Development/Assess for process improvement with regards to sales force.Plan, execute, and finalize learning projects, maintaining project budgets.Extensive experience with Adobe, Articulate and other e-learning software. Created comprehensive long-term learning plans that include diversity and leadership training's.Additional Duties:Enhancement of healthy workplace relationships by way of training & development.Oversee the change management process from identification of the "stakeholders" evolving needs through drafting the change process, review, approval and implementation of changes that ensure employee retention. Accountable for designing, facilitating and developing various courses based on client needs.Designed initiatives to enhance overall employee performance.Implementation of programs that re-engage employees as well as align workforce with organizational core values.I have provided services to the IT industry, Hospitals, Manufacturing, Not for profit, hospitality, Private organizations and currently New York State.

Behavioral health-working with such agencies as division of parole and probation, healthcare, fortune 500 companies.

Master’S Degree, Adult Ed

Ba, Psychology