Heidi Chamberlain Email & Phone Number

Colchester, England, Gb

Ipswich, England, United Kingdom

Harwich, Essex, United Kingdom

Colchester, United Kingdom

My role at Wallis Shipping services has given me the opportunity to gain exposure to a wide range of skills. Working in a logistics company, communicating with people all over the world is a key aspect of my day to day duties so having proficient verbal and written communication is very important.I import and export commodities to various destinations; overseeing transit whilst complying with international import / export regulations and conventions.

My duties at Colchester Zoo were varied and included a wide range of skills. Customer service skills were a very important aspect of every role and i had to make sure these were met in the varies duties i had to undertake ; including, hosting functions, birthday parties for children, waitressing and managing a small team. A key focus of my work at Colchester Zoo was the orchestration and execution of high level customer service in the Patisserie. In order to do this I had to work closely with other team members and ensure the customer service given was exceptional. I often had to maintain a calm presence during periods of high trade volume. I was able to guide and develop the team with the knowledge I possessed.

Business & Administration Nvq

Education record

A levels gained: Psychology Sociology English language

Education record

GCSE qualifications: English Maths Science Geography Music German IT