Manage shift of staff nurses, CNAs, and a unit secretaryPerforms patient care duties of a Staff Nurse

• Observe and record patient behavior• Perform physical assessments, blood draws for lab tests, and prepare patients for diagnostic tests• Collect patient health history• Counsel and educate patients and their families on treatment plans• Administer medication, change wound dressings, and care for other treatment options• Read and interpret patient information, making treatment decisions when appropriate• Collaborate with supervisors and doctors to decide on the best treatment plan for patients• Direct and supervise nursing students, nursing assistants and nurse aides

Directs patient referral and intake operations. Ensures compliance with all state, federal and ACHC referral/intake regulatory requirements. Establishes and maintains positive relationships with clinical staff and current and potential referral sources. Provides guidance and logistical support to clinical staff on processes, patient/patient family care, and compliance. Results: Drive processes, policies and compliance across multiple disciplines that become seamless to patients and business partners.Maintain confidentiality of patients and compliance of clinical records. Communicates effectively with patients, families, facilities, and staff to ensure confidentiality and compliance. Results: Provide continuity of hospice experience to facilitate business and adherence to regulations.Directs part time and volunteer staff. Coordinates and directs the activities of all interns, part-time, and volunteer staff across multiple disciplines. Results: Provides organized efforts to maintain base business and achieve monthly volunteer hours as required by Medicare regulations.Develops improved work methods and processes. Directs the implementation of improved work methods and procedures to ensure consistent employee recruitment, retention, and other employment practices are handled in accordance with applicable laws and regulations. Results: Consistent HR practices and processes.

Responsible for building and maintaining relationships with clients and key personnel within customer companies; conducting business reviews to ensure clients are satisfied with their products and services; alerting the sales team to opportunities for further sales within key clients; letting customers know about other products the company offers; attending meetings with clients to build relationships with existing accounts; achieving client relationship targets and KPI’s as set by the organization; carrying out client satisfaction surveys and reviews.

Responsible for the implementation of HR programs for all foreign entities. Collaborate with international team members to establish new foreign entities. Maintain involvement for extended periods to develop policies, processes and procedures, employment agreements, handle employee relations issues with a focus on host country labor law and legal issues. Responsible for interpretation of international HR policies and programs for expatriates. Serves as designated expert on international HR policies and issues for expatriates including expatriate tax issues. Collaborates with Quanta Operating Units worldwide to advise on immigration and coordinate shadow payroll processes. Created international and domestic relocation policies. Collaborated with Quanta Operating Units worldwide to create and demystify international relocation policies for Quanta personnel in all countries of operation. Provided guidance on how to adapt Operating Unit domestic relocation policies in a decentralized environment to conform to Quanta international and domestic relocation policies. Strengthened Relocation administrative controls. Provide clarification and support for over 50 Operating Units worldwide and relocation vendors to insure that policies and contracts are administered correctly and consistently.Developed and implemented procedures to insure valid work authorization globally. Partnered with Chief Compliance Officer, General Counsel, and Audit to roll out I-9 compliance process domestically and procedures internationally to insure HR compliance in hiring employees legally authorized to work in each country. Responsible for implementing expatriate tax compliance initiative. Collaborated with Quanta Operating Units and Tax Vendor to insure accurate reporting of expatriate income worldwide. Continue to provide guidance and support on an ongoing basis.

Collaborated with ExxonMobil Affiliates worldwide in demystifying international relocation policies for ExxonMobil personnel in 59 countries. Provided guidance on how to adapt Affiliate domestic relocation policies to conform to ExxonMobil international relocation policies. Provided clarification and support for 56 International HR Advisors and 4 relocation vendors worldwide to insure that policies and contracts are administered correctly and consistently. Addressed Affiliate needs worldwide for assistance in budgeting for expatriate relocation expenses, understanding administration of relocation policies, and timing of relocation charges.Reconciled general ledger accounts, intercompany billing and memo reporting; reviewed monthly with the Americas Global Mobility Manager and tax preparation vendor. Conducted monthly review of vendor key performance indicators with 5 Global Mobility Managers worldwide and the relocation vendor. Partnered with relocation vendors to align service authorization with billing cycles. Worked internally with the vendor and vendor IT to streamline the billing process and reduce manual inputs. Reviewed and standardized the vendor’s billing processes and how third parties bill the vendors. Partnered with relocation vendors to align service authorization with billing cycles. Worked internally with the vendor and vendor IT to streamline the billing process and reduce manual inputs. Reviewed and standardized the vendor’s billing processes and how third parties bill the vendors.

Administered and interpreted the international relocation policy to 254 expatriates from Canada, United States, Europe and the United Kingdom into the United States and Canada. Provided guidance for work visa requirements, relocation documents, and Consular appointments. Key contributor in the implementation of a training program for new International HR Advisors. Compiled country specific details of expatriate relocations. Integrated key factors into the international relocation policy to develop a training manual that all new and existing International HR Advisors could use for reference. Facilitated timely and accurate filing of expatriate tax returns. Assisted expatriates in filling out tax forms as well as understanding the information required by the tax preparers. Instrumental in identifying and resolving errors in tax returns for international relocating employees. Mastered basics of tax forms from 10 countries and the timing of their annual tax returns. Interpreted home country benefits, such as leaves of absence, maternity or family leave, national insurance programs and other personal programs for 10 countries and how they integrate with the new host country policies. Provided continuity of benefits across home and host country programs allowing for a seamless transition for expatriates into the new host country.

Coordinated, negotiated and managed processes and partnership with relocation vendor to create an online application for use by Mobility Managers, HR Advisors, and Business/Financial Analysts within ExxonMobil’s relocation department. Strengthened controls and data integrity, addressed controls for transmission of private and personal data for approximately 5000 employees, addressed long term hard copy storage costs and concerns, and streamlined workflow.Enlisted the help of the relocation vendor to create a monthly system driven report of relocation charges billed to ExxonMobil each month by Affiliate for more than 30 Affiliates. The report was emailed electronically to the designated Affiliate contact each month, which eliminated the need for the Affiliates to manually request documentation. Results: Automated reporting reduced the number of inquiries and decreased the Financial Analyst’s workload by approximately 15%.Standardized and improved relationships with relocation mortgage providers. Solicited proposals from about 15 mortgage providers when the contracts expired. Compared the proposals and analyzed the costs by employee and region for an annual savings of $1.5M.Created and implemented internal review and reporting process. Reviewed, analyzed and reconciled general ledger accounts and 3 electronic financial feeds received monthly from the relocation vendor. Recommended and developed a monthly calendar to schedule the transmission of financial data, reporting and review of each reconciled financial account with Controller’s office and relocation manager. Ensured manager and stakeholder awareness of critical reporting dates and deadlines. Established a clear schedule that eliminated late fees and additional interest charged.