Heidi Cox Email and Phone Number
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Heidi Cox personal email
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Chief Information Officer with 25+ years’ experience focused on delivering exceptional service and creative solutions across a broad spectrum of technology. Driven to identify, propose, and implement changes that add value to the business and clients. Focused on people, processes and technology with a solid record of building and leading large globally dispersed teams.
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Chief Information OfficerTrinity Industries, Inc. Jun 2023 - PresentDallas, Texas, Us -
Chief Information Officer | PrincipalHks, Inc. Mar 2018 - Jul 2023Dallas, Texas, UsResponsible for the strategic development, implementation, and oversight of a Firm-wide Technology Infrastructure. Focused on:- Building a technology strategy and infrastructure that supports and enables business objectives. - Continuous improvement of business processes through technology and automation. - Ensuring the effective operation of enterprise technologies to improve business and operational performance. -
Vice President, Business SystemsHks, Inc. Mar 2017 - Mar 2018Dallas, Texas, UsRecruited to this position reporting to the CIO. Responsible for leading Strategy and Operations for the Business Systems group. Organization includes ERP administration and support for Human Resources and Finance, Azure Cloud Initiatives and Governance, Agile Microsoft Development, Business Intelligence, and Vendor Management. • Business Intelligence: Implemented a company data warehouse pulling data from distributed systems. Launched Global Executive, Project Management, Project Architect, and HR Attrition Dashboards.• ERP: Successfully upgraded the Financial system while minimizing downtime and ensuring all integration to dependent systems were functioning as expected.• ERP: Led team to implement SaaS solution for annual fiscal budgeting process. Included project management oversight as well as responsible for data integration to Financial and CRM systems. -
Director Data ServicesJacobs Jan 2013 - Sep 2016Dallas, Tx, UsLed strategy and daily operations of infrastructure that supported the company’s Engineering and Enterprise Applications (Human Resources and Finance). Developed year over year strategic roadmap focusing on aligning business processes with application roadmaps. Organizational responsibilities include: Project delivery, Application Infrastructure, Application integration, Operations, Business Intelligence, Service Management, Global end-user support, Systems Engineering and architecture, technology support services near-shore and off-shore teams. Globally dispersed team with a mix of employees, consultants and managed services. Provided 24x7x365 enterprise support services to over 56,000 global customers. Infrastructure included over 14,000 databases. • Reporting to the Global Applications Vice President created and implemented strategic plans and developed technology roadmaps to bring innovation and value delivery to the corporation.• Delivered process automation of financial batch processing, resulting in 30% faster processing and year over year cost savings. Achieved ROI within the first year.• Successfully completed 2 stabilization projects that brought application performance of our Human Resources and Financial system accessibility and performance metrics 35% higher. Achieving goals set by leadership.• Consolidated support managed services agreements, improving incident response time and reducing annual costs. Satisfaction metrics at or above 98% annually.• Selected as team member to create and implement a Change Advisory Board (CAB). Served as CAB member, responsible for overseeing impact of high profile changes impacting the business. • Served as Problem Management Board member, responsible for overseeing problem resolution and root cause anaylsis reporting• Oversaw Sarbanes Oxley (SOX) audit controls and responsible for monthly, quarterly, and annual audits. -
It Manager, Asset Management SystemsJacobs Jul 2009 - Jan 2013Dallas, Tx, UsSelected to lead process improvement in Asset Management. Focus included improving process and systems to support inventory and license tracking of Enterprise hardware and software assets. • Worked with business stakeholders to define and prioritize system requirements and set development roadmap• Established enterprise asset management policy and procedures • Oversaw all development tasks • Delivered asset tracking system that allowed the company to drive company cost allocation and license recycling and harvesting.• Implemented and completed a company-wide laptop encryption project. -
Director, Database And Web ServicesJacobs Oct 2006 - Jan 2009Dallas, Tx, UsSelected by the CIO and VP of Applications for this opportunity. Managed the Global Database Services Portfolio and Web Services application development. Worked in partnership with Marketing and Sales leadership in Corporate and Line organizations to formulate strategy and design architectures that support the company’s Internet and Intranet presence. The Portfolio included management of custom web applications, all database infrastructure, managing service levels and managing agreements with third-party solution and support providers. Specifically,• Updated/upgraded Enterprise architecture supporting Oracle’s Human Resources and Financial applications which included a datacenter move from on premise to an off premise co-location.• Leveraged off-shore teams to reduce delivery time lines, resource impacts and improve cost efficiencies. • Led agile development teams that automated many manual processes supporting corporate groups and line of business segments. -
Director Of Application DevelopmentCarter & Burgess Nov 1999 - Nov 2006Reporting directly to the CIO, oversaw key Enterprise ERP systems and application development of systems for leading national engineering, architecture and professional technical services firm. Set technological strategic direction. Technology portfolio included PeopleSoft, Cost Point, Oracle Financials, Internet and Intranet, and custom solutions. Carried out change management, systems configuration, SLA/OLA support, and performance monitoring. Responsibilities included,• Development and administration supporting Human Resources and the PeopleSoft Human Capital, Payroll, and Benefits application. Oversaw multiple system upgrades, implemented various self-service functions for end-users, and integrated many 3rd party services (online training, recruiting, online document management).• Development and administration supporting Finance and the Oracle Enterprise Application platform. In this role, successfully led the technical upgrade from Deltek’ Cost Point to Oracle Financials and oversaw the team responsible for integration to in-house and 3rd party applications.• Development, implementation, and support of internal custom web applications. This included building the company’s intranet and internet website, The Insider (a Marketing Knowledge Management tool), File Transfer tool, and host of other Sharepoint web services. -
Database AdministratorSyntex Management Systems Jun 1997 - Nov 1999UsSenior Oracle Database Administrator responsible for developing and implementing Oracle system infrastructure and code development for custom applications.
Heidi Cox Education Details
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The University Of Texas At ArlingtonGeneral -
The University Of Texas At ArlingtonInformation Systems -
Richland High School
Frequently Asked Questions about Heidi Cox
What company does Heidi Cox work for?
Heidi Cox works for Trinity Industries, Inc.
What is Heidi Cox's role at the current company?
Heidi Cox's current role is Chief Information Officer at Trinity Industries.
What is Heidi Cox's email address?
Heidi Cox's email address is hc****@****inc.com
What schools did Heidi Cox attend?
Heidi Cox attended The University Of Texas At Arlington, The University Of Texas At Arlington, Richland High School.
Who are Heidi Cox's colleagues?
Heidi Cox's colleagues are Juan Gabriel Valdez Rodriguez, Dustin Ochoa, Jeff Torbett, Ricky Floyd, Patricio Lonngi, Mba, James Turner, Luis Daniel Valdés Guerrero.
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