Heidi Cron Email & Phone Number

United States

United States

Dayton, Ohio, United States

Sidney, Ohio, United States

-Coordinate employee interviews, extend offers and execute all onboarding and orientation for new hires-Compile and maintain employee files, approve time cards, enforce attendance policy and disciplinary action, manage benefit plan and safety program-Provide excellent customer service for multiple clients, including our top customer-Act as a liaison between the customer, the engineering department and production leads to problem solve issues that may arise with parts-Create reports that review data including customer financials, extend quotes, receive and enter purchase orders, and adjust production schedule based on customer needs

New Albany, Ohio

-Act as point of contact for venue clients by leading client meetings, developing cateringproposals and executing event details according to agreed contracts.-Maintained weekly budget reports, invoices and payment processing between venue andclients.-Coordinate and host over 20 private client tastings per month and prepare all details formonthly group tastings.-Assist Catering Manager with the staff schedule and event assignments based onavailability.-Collaborate with Event Managers, Event Coordinators and other departments to ensureoverall event success

Columbus, Ohio

-Established and maintained long-term client relationships through excellent customerservice skills to build and upsell event services.-Developed professional skillset to tailor event service offerings to each client throughadditional menu items and rental merchandise to best fit their event and budget.-Maintained and communicated all event information using Caterease to share with eventservices team and client.-Communicated details through Banquet Event Orders to front and back of housemanagement teams informing all necessary personnel of all upcoming event details.

Powell, Ohio

-Served as Catering Coordinator for over 100 events during 4-month summer timeframe.-Acted as client liaison for the catering department of the event process,-Organized meetings, calls and sustained all client and event service communication foreach event.-Prepared, created and secured menus, set up details, room layouts and desired specialtyitems with client, Zoo representative and Nourish staff members.-Supervised and coordinated day of event staff for events on daily basis.

Columbus, Ohio Area

-Prepare and meter all outgoing mail to both domestic and international applicants.-Updated confidential student data for internal department use through university CRMsoftware programs.-Managed and cross-checked error reports and statistical data reports to validate testscores and application details.-Supervised and trained the student employee team on daily operations and logistics

Key Largo, Fl

-Communicated with potential clients to provide updated venue overviews and vendorinformation to 75 brides monthly.-Lead client liaison for all potential client inquiries.-Secured each client's specific wedding and event details, insuring all assets agreed uponin each contract were executed with excellence.-Prepared and coordinated weddings with a precise deadline to accommodate timelysetup, vendor service execution, event specifics and prompt venue closing.

Dayton, Ohio Area

• Assisted in organizing corporate events and conferences, including logistical setup• Tracked registration using Eventbrite for over 400 registrants with high attention to detail• Acted as an informational contact point for attendees