Heidi Mcintosh Email & Phone Number

COO of a 120,000-member organization that enhances the professional growth and development of Social Workers, while advancing sound national policies. • Own the operations, human resources, membership, governance, communications, IT, and facilities management strategy for a national organization with 55 chapters• Partner with the CFO, General Counsel, Foundation Director, Chief of Programs, and VP of DE&I to design and execute operational strategies that will achieve NASW's FY 2022-2026 strategic plan • Oversee all operations, programming, and policy development for 5 departments, including chapter operations, human resources, membership, marketing & communications, IT and Facilities• Directly manage Chapter Executive Directors; work with HR to build culture, continuous feedback, engagement, and talent development programs that foster high performance among their teams• Lead people programs in conjunction with HR leadership to implement Diversity, Equity, & Inclusion (DE&I) programs that align to performance, development, and talent acquisition goals

Washington Dc-Baltimore Area

Partner in a firm supporting philanthropy and state system leaders with the design and execution of leadership development, grant funding, operations planning and Diversity, Equity, and Inclusion (DE&I) strategies.

Chief executive for youth-serving nonprofit that served 2,000 youth nationally. Leading all areas of management, strategy, fundraising, relationship management, finance, operations, policy, and advocacy.• Engaged Program Leaders to implement streamlined operations and robust policies that enabled the organization to provide housing, education, and support to a rolling average of 2,000 at risk youth • Created a Board and engaged key stakeholders/consultants to establish the organization DEI plan• Led a multi-pronged strategy to grow the organization through the generation of additional funding sources and driving down costs• Engaged consultants to segment data through machine learning to make informed decisions about the program’s youth• Oversaw systematic reviews of department operations to evaluate progress towards agency strategic goals, viability of growth plans, and assess any risk exposure during program innovation• Leveraged relationships with government and industry stakeholders to advance the organizations policy goals and advocacy strategies

Washington D.C. Metro Area

Executive for 120,000-member organization that enhances the professional growth and development of Social Workers, while advancing sound national policies. • Led the strategic design and innovation of key areas including government relations, business strategy and planning, fundraising, and relationship management; managed 35 direct reports• Established a strong support network of key stakeholders (Congress, US agencies) to enhance advocacy efforts and achieve legislative victories on behalf of 650K Social Workers• Oversaw the Association’s Political Action Committee (PAC) and its Trustees • Engaged with the Board of Directors to review budgets, develop the strategic plan for the organization and provide them with advisory on the marketing of new products and services • Built the Public Policy Division, including driving members engagement, executing communication strategies, creating the division structure, and pushing a legislative agenda • Reached international Social Work agreements with Tanzania, S. Korea, China, Ethiopia, and Australia• Advanced global social work by developing relationships with non-profit partners and federal agencies, attending workshops, responding to media inquiries, delivering podcasts, and as a keynote speaker

Washington D.C. Metro Area

Senior Policy Advisor in the Obama Administration for a federal agency with a budget of $8B, that focuses on improving the lives of children and families through programs that reduce child abuse and neglect, increases the number of adoptions, and strengthens foster care. • Provided national leadership for the nationwide administration of child welfare; provided oversight of comprehensive state and jurisdictional programs totaling $8B budget for vulnerable children and families• Collaborated with various groups to create human services policy including early childhood policy, child welfare and welfare reform, adolescent development, disproportionality and disparity and education• Managed the performance and development of a team of Data Analysts and Program Coordinators• Built consensus among federal agencies, the White House and Office of Management and federal budget offices to secure $250MM additional monies to the child welfare system

Hartford, Connecticut Area

Appointed by the Governor to run a 3,800-employee organization with a $970MM budget, that provides juvenile justice, child welfare, behavioral health, and prevention services to Connecticut’s children, youth, and families.

Master Of Social Work - Msw, Social Work

Bachelor Of Science - Bs, Human Development And Family Studies, General