Heidi Delve Email & Phone Number

Isleworth, Gb

United Kingdom

Wandsworth, England, United Kingdom

- Apply company merchandising guidelines to create presentations that drive sales and grow turnover. - Maintain exceptional store conditions and visual merchandising standards. - Consistently demonstrate great attention to detail and demand this from other team members- Liaise daily with the Store Manager regarding product presentation and how to grow sales.- Able to competently review and utilise Company inventory reports so you are merchandising and leading from a commercial… Show more - Apply company merchandising guidelines to create presentations that drive sales and grow turnover. - Maintain exceptional store conditions and visual merchandising standards. - Consistently demonstrate great attention to detail and demand this from other team members- Liaise daily with the Store Manager regarding product presentation and how to grow sales.- Able to competently review and utilise Company inventory reports so you are merchandising and leading from a commercial point of view.- Excellent organisational and pre-planning skills to plan for deliveries.- Ability to co-ordinate and delegate tasks so that work is carried out efficiently and effectively. - Provide high-level value to assist the Management Team to plan, organise, and coordinate work effectively from delivery to shop floor. - Able to work under pressure and to tight deadlines as the workload fluctuates with the seasons.- Able to take constructive criticism and change displays if requested by senior management - Develop efficient work plans for Drop Focuses, Campaigns and shop floor moves, and effectively implement and coordinate these plans. - Hands on help for all staff responsible for product displays.- Stock control and effective stock management. - Assist with weekly stock orders to ensure continuity of stock and grow turnover. - Facilitate merchandising workshops / education for other staff so they can assist with VM tasks such as refilling and stock presentation to your high standard. Show less

Isleworth, England, United Kingdom

Recycled Macrame Home Decor and AccessoriesHandmade in Isleworth, West Londonwww.lotsaknotstw7.etsy.com@lotsaknots.tw7

London, England, United Kingdom

- Leading the Visual Merchandising of the flagship store, planning and creating eye-catching seasonal window and instore displays that encourage the customer journey- Training store staff in Visual Merchandising and delegating VM tasks to the team as required, as well as organising and leading VM training workshops for other store teams- Acting in alignment with brand culture and target market to maintain the Graham & Green image to the highest standard- Collaborating with the trade… Show more - Leading the Visual Merchandising of the flagship store, planning and creating eye-catching seasonal window and instore displays that encourage the customer journey- Training store staff in Visual Merchandising and delegating VM tasks to the team as required, as well as organising and leading VM training workshops for other store teams- Acting in alignment with brand culture and target market to maintain the Graham & Green image to the highest standard- Collaborating with the trade department to style the company's stand at Decorex International and other trade shows and events- Ensuring customers are extended the highest levels of service and promptly dealing with customer complaints, liaising with Customer Services in order to resolve queries and escalate complaints to the right level- Creating commercial and visually engaging content for the store's Instagram account- Possessing an in-depth knowledge and experience of MS Navision processes- Demonstrating excellent knowledge of all products, suppliers, fabrics, lead times, pricing, and product history in order to effectively answer any customer query- Overseeing and processing deliveries, liaising with the Assistant Manager to allocate and order stock- Overseeing the efficient running of the shop floor when the Manager/Assistant Manager are handling other tasks Show less

London, England, United Kingdom

Key Responsibilities:- Upholding the relevance of all data and content on the brand's B2C and B2B websites by managing and merchandising the online product catalogue and content pages (Visual presentation, technical information, prices, stock, translations etc).- Performing various site walks and checks to anticipate and help resolve issues, as well as supporting with other administration and development such as testing on UAT and production sites and raising any bugs with the web… Show more Key Responsibilities:- Upholding the relevance of all data and content on the brand's B2C and B2B websites by managing and merchandising the online product catalogue and content pages (Visual presentation, technical information, prices, stock, translations etc).- Performing various site walks and checks to anticipate and help resolve issues, as well as supporting with other administration and development such as testing on UAT and production sites and raising any bugs with the web agency.- Driving sales by optimising merchandising and A/B testing of PLPs, up-sells, cross-sells and UGC.- Supporting with initiatives that aim to increase traffic to the site and enhance the user experience, which range from helping with the SEO strategy, testing emails and the implementation of campaigns, and ensuring they are delivered on time and in line with the Marketing and Sales calendar,.- Monitoring user behaviour through analytics tools such as Google Analytics and Hotjar, and thus making recommendations to improve the user experience and transactional journey.- Undertaking regular research of partner and competitor sites and keeping up to date with the latest Ecommerce trends.- Supporting the Ecommerce Manager and Executive with reporting and data analysis of site performance. Show less

Kingston Upon Thames, United Kingdom

Key Responsibilities:- Visual Merchandising of all departments, including Fashion, Home and Mannequin Styling, by interpreting company direction and current trends in a way that is inspiring for the Kingston customer, whilst maintaining brand consistency.- Analysing stock levels and sales data in order to understand which products and departments must be pushed.- Communicating all Visual goals and achievements with Head Office on a weekly basis, supported by photographic… Show more Key Responsibilities:- Visual Merchandising of all departments, including Fashion, Home and Mannequin Styling, by interpreting company direction and current trends in a way that is inspiring for the Kingston customer, whilst maintaining brand consistency.- Analysing stock levels and sales data in order to understand which products and departments must be pushed.- Communicating all Visual goals and achievements with Head Office on a weekly basis, supported by photographic evidence.- Collaborating with the Store Manager and retail team to ensure we are working together effectively to execute store goals and company direction in a timely and efficient manner.- Training team members in product placement, mannequin styling and standards in order to boost their confidence in working autonomously, as well as their understanding of the company merchandising concepts.- In the absence of a Display Co-ordinator, communicating with senior creatives and freelance display artists to ensure brand consistency when planning and implementing display concepts.- Working with the Store Manager to plan, execute and communicate seasonal store layouts to Head Office, with the use of detailed bubble-mapping and photographic evidence.- Assisting with the processing of deliveries to ensure product is placed promptly upon receipt.- Maintaining a clean and tidy office and workspace, as well as regular organisation of props, signage and fixtures. Show less

London Area, United Kingdom

London, United Kingdom

Key Responsibilities:- Using Magento to maintain the look and feel of the categories and collections displayed on the brand website, merchandising all product and content in a visually consistent and engaging way- Publishing new lines to the website and keeping track of product drops in stores, to ensure consistency across all areas of the business.- Ensuring all product is assigned appropriate attributes so that they can be located through search engines and filters with… Show more Key Responsibilities:- Using Magento to maintain the look and feel of the categories and collections displayed on the brand website, merchandising all product and content in a visually consistent and engaging way- Publishing new lines to the website and keeping track of product drops in stores, to ensure consistency across all areas of the business.- Ensuring all product is assigned appropriate attributes so that they can be located through search engines and filters with ease.- Collaborating with the E-Commerce and Buying teams to create inspiring ideas for weekly newsletters and Social Media campaigns.- Ad hoc Copy-writing. Show less

London, United Kingdom

Key Responsibilities:- Visual Merchandising of all departments – Fashion, Home and Mannequin Styling - in multiple branches across London and nationwide.- Implementing window schemes and displays, including installations, mannequin styling and cutting and preparing window decals.- Analysing stock levels and sales data in order to create fortnightly Visual Merchandising directives to be distributed company wide.- Training in-store teams on how to use the Visual Merchandising… Show more Key Responsibilities:- Visual Merchandising of all departments – Fashion, Home and Mannequin Styling - in multiple branches across London and nationwide.- Implementing window schemes and displays, including installations, mannequin styling and cutting and preparing window decals.- Analysing stock levels and sales data in order to create fortnightly Visual Merchandising directives to be distributed company wide.- Training in-store teams on how to use the Visual Merchandising directives to drive their sales, as well as how to maintain the Visual Standards between visits.- Daily emails to senior management detailing what has been achieved during each visit, including clear pictures of my work as evidence.- Working with Merchandisers and Allocators to transfer and consolidate stock across the company. Show less

London, United Kingdom

Key Responsibilities- Managing a small team in a High Street Clothing and Lifestyle retailer.- Driving sales in order to achieve targets.- Completing daily and weekly paperwork, including EOD and Weekly trade reports, KPI trackers and composing weekly rotas.- Hiring and training new team members.- Customer service and dealing with queries, including product requests and transfers.- Cash handling including EOD cash up and daily bank deposits.- Preparation for, and… Show more Key Responsibilities- Managing a small team in a High Street Clothing and Lifestyle retailer.- Driving sales in order to achieve targets.- Completing daily and weekly paperwork, including EOD and Weekly trade reports, KPI trackers and composing weekly rotas.- Hiring and training new team members.- Customer service and dealing with queries, including product requests and transfers.- Cash handling including EOD cash up and daily bank deposits.- Preparation for, and leading the team during two annual stock takes.- Processing deliveries and ensuring prompt placement of new stock.- Implementing new Visual Merchandising directives and ensuring stock presentation is of a high standard.Within three weeks of working for the company, I had already hired and trained a new Supervisor, and then in my fifth week, I became Acting Manager for almost 2 months.I resumed my role as Acting Manager after a last minute staffing change over the 2016 Christmas period. Show less

Chiswick, London

Key Responsibilities:- Sole responsibility of the daily running of a Homeware and Interiors boutique.- Customer service and dealing with queries, including product orders, and transfers.- Processing deliveries and ensuring prompt placement of new product.- Cash handling, including EOD cash up and change ordering.- Visual Merchandising of the shop floor, and window displays on occasion.

London, United Kingdom

Theatre in Education role - performing Aladdin as a pantomime to Primary School children over the 2015 Christmas period.As actors, we were required to travel across the country in teams of two, transporting set, props and costumes to different schools. We would perform up to three shows in multiple locations over a day.I was a multi-role performer, playing the roles of Jasmine, Abanazar and the Genie after three intensive days of rehearsals. Each week, we would perform with a different… Show more Theatre in Education role - performing Aladdin as a pantomime to Primary School children over the 2015 Christmas period.As actors, we were required to travel across the country in teams of two, transporting set, props and costumes to different schools. We would perform up to three shows in multiple locations over a day.I was a multi-role performer, playing the roles of Jasmine, Abanazar and the Genie after three intensive days of rehearsals. Each week, we would perform with a different partner, requiring our knowledge of the staging to be extremely accurate so that the show was exactly the same each time. Show less

London, United Kingdom

Entertainer for children's parties - specialising in Disney princess parties.We would travel around London over the day, singing songs, playing games and engaging with children as young as one, all the way up to their teens.

Bachelor Of Arts (Ba), Musical Theatre

Btec Extended Diploma, Performing Arts, Distinction*, Distinction*, Distinction