Heidi Bird
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Heidi Bird Email & Phone Number

Medical Records Specialist (QI Dept.) at Options Counseling and Family Services at Options Counseling and Family Services
Location: Eugene, Oregon, United States 8 work roles 3 schools
1 work email found @options.org LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Role
Medical Records Specialist (QI Dept.) at Options Counseling and Family Services
Location
Eugene, Oregon, United States
Company size

Who is Heidi Bird? Overview

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Quick answer

Heidi Bird is listed as Medical Records Specialist (QI Dept.) at Options Counseling and Family Services at Options Counseling and Family Services, a company with 149 employees, based in Eugene, Oregon, United States. AeroLeads shows a work email signal at options.org and a matched LinkedIn profile for Heidi Bird.

Heidi Bird previously worked as Medical Records Specialist at Options Counseling And Family Services and Health Information Management Intern at Twin Oaks Medical Management Llc. Heidi Bird holds Associate Of Applied Science - Aas, Health Information Management, 3.91 Gpa from Lane Community College.

Company email context

Email format at Options Counseling and Family Services

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{first}.{last}@options.org
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AeroLeads found 1 current-domain work email signal for Heidi Bird. Compare company email patterns before reaching out.

Profile bio

About Heidi Bird

Professional Statement:Detail oriented, highly adaptable professional with ability to record and report details to communicate effectively with clients and all levels of the organization, including executive staff. Accomplished, results driven Business Analyst, Reporting Specialist, and Project/Data Manager, experienced in data driven continuous process improvement and system enhancement. Demonstrated ability to support clients through collaboration with internal customers and external vendors to provide solutions for complex business challenges in a fast paced environment, utilizing relationship building, project and time management skills. Able to take initiative, anticipate issues, and implement appropriate solutions. Once I have mastered a role, I thrive on developing creative and innovative solutions to business challenges while meeting business requirements. Let me help your team solve it's puzzles to work smarter (not harder) to drive business efficiency and growth. The 2 year Health Information Management degree I recently achieved through Lane Community College has built a base of knowledge for the medical field and the information systems that are critical to supporting the delivery of medical care. This has provided me with a solid foundation in current Health Information practices and regulations using a variety of Electronic Health Record systems. I look forward to transferring existing business analytics skills from previous employment to this new field.

Listed skills include Enterprise Software, Business Analysis, Software Documentation, Cross Functional Team Leadership, and 46 others.

Current workplace

Heidi Bird's current company

Company context helps verify the profile and gives searchers a useful next step.

Options Counseling and Family Services
Options Counseling And Family Services
Medical Records Specialist (QI Dept.) at Options Counseling and Family Services
eugene, oregon, united states
Website
Employees
149
AeroLeads page
8 roles

Heidi Bird work experience

A career timeline built from the work history available for this profile.

Medical Records Specialist

Current

Eugene, Oregon, United States

  • Oversee daily operations of the Central Records Department to support locations in 11 Oregon counties.
  • Receive and respond to requests for records in a timely manner to support outstanding client care.
  • Accurately obtain and disclose records according to internal polices and state/federal rules and regulations.
  • Work together with internal staff, external providers, and government agencies.
  • Utilize CareLogic ECR and external portals (EPIC/MRO/VRCROI+/ERE) to report and communicate protected health information in a secure manner.
Jun 2021 - Present

Health Information Management Intern

Springfield, Oregon, United States

180-hour placement gaining experience in medical practice management including billing and claim resolution, coding, compliance, contracting and credentialing for new and established clinics.

Oct 2020 - Dec 2020

Sr. Analyst – Global Finance Operations

Springfield, Oregon

  • Business Analyst supporting A/R, Credit, Collections departments to resolve issues.
  • Tracked progress using advanced reporting and provided business subject-matter-expertise.
  • Gathered, defined, and presented requirements to IT for Lean/Agile business transformation.
  • Managed QA testing, developed use cases, coordinated scheduling, and supervised users.
  • Lead an international team of ARCC SMEs to drive business transformation and consolidation of ERP systems.
  • Provided business expertise to guide development of business requirements for new systems and procedures, to serve Accounts Receivable as well as other business units and external customers for best in class operations.
Aug 2015 - Jun 2018

Sr. Analyst – Global Data Management

Springfield, Oregon

  • Managed global product and price operation data projects between internal and external groups, ensuring projects were completed within timelines and quality requirements.
  • Proactively cleansed and maintained data. Performed troubleshooting of data flow for root cause, solution development, and testing to improve efficiency up and downstream.
  • Collaborated across functional groups to innovate and meet product lifecycle needs.
  • Managed global data issue resolution tracking queues. Owned resolution and was accountable for any issue raised. Investigated, solved, and suggested process/system improvements to reduce incidents.
  • Responsible for Special SKU & Pricing requests, advising Product Management and Data Management teams on operational solutions to drive fast tracked new data requests.
  • Built strong working relationships across silos to collaboratively transform procedures and systems; Reduced release deliverable timelines by 20% while improving data quality by 30%.
Aug 2008 - Apr 2015

Sr. Coordinator - Order Operations

Springfield, Oregon

  • Coordinated processing of product deliverables on high-value enterprise contracts.
  • Cross-functional collaboration with Sales, Renewals, Legal, and Revenue departments to ensure negotiated contractual obligations were operationally deliverable prior to execution.
  • Maintained records to support revenue and delivery of entitlements through contract period.
  • Advocated & coordinated processing & tracking of license, maintenance, & service deliverables on new site license contracts for large enterprise customers.
  • Worked collaboratively on a cross-functional team with Sr. Management, Sales, Renewals, Legal, & Revenue to ensure negotiated contract obligations were operationally deliverable prior to execution.
  • Provided business analysis & expertise for development of an integrated Access data base to deliver reporting & metrics on high value opportunity processing progress for management & sales.
Feb 2006 - Aug 2008

Coordinator – Engineering Production Changes, Executive Admin Assistant

Monaco Rv

Coburg, Oregon

  • Facilitated, documented, and communicated Production Change Requests (PCRs).
  • Ensured accurate documentation for Sales, Service, Warranty, and Legal departments
  • Provided operations and administrative support for the Engineering management team.
  • Facilitated cross-functional meetings, documented & communicated Product Change Requests (PCRs).
  • Ensured accurate manufacturing production documentation to support Legal, Service, & Warranty.
  • Assisted in PLM transformation implementation project within Engineering to integrate product design and BOM system data.
Jul 2003 - Feb 2006

Office Administration And Reception

Kirkland, Washington

  • Provided administrative support in a commercial, personal, and health insurance agency.
  • Routed communications, entered claims, and maintained accurate binder records of policies.
  • Greeted clients in person and on the phone, to ensure they felt welcome, and were routed efficiently to an appropriate agent.
  • Supported all levels of organization in the local office, and remote office locations.
Oct 2001 - Apr 2003

Sr. Coordinator, Customer Service

Eugene, Oregon

  • Provided support to Supervisor and Representatives of a high volume in-bound call center.
  • Offered best-in-class customer service for both Corporate and Consumer clients.
  • Delivered extensive training, coaching, reporting, and administrative coordination.
  • Implemented a new-hire training model to quickly get new representatives up to high productivity levels.
Sep 1996 - Apr 1999
Team & coworkers

Colleagues at Options Counseling and Family Services

Other employees you can reach at options.org. View company contacts for 149 employees →

3 education records

Heidi Bird education

Associate Of Applied Science - Aas, Health Information Management, 3.91 Gpa

Coursework included introduction to healthcare and public health, introduction to health information management, Electronic Health Record.

Professional Development, Computer And Information Sciences And Support Services

Symantec Corporation

Over 200 Professional Development courses and sessions including but not limited to: - Business Analysis: Requirements gathering; Data.

FAQ

Frequently asked questions about Heidi Bird

Quick answers generated from the profile data available on this page.

What company does Heidi Bird work for?

Heidi Bird works for Options Counseling and Family Services.

What is Heidi Bird's role at Options Counseling and Family Services?

Heidi Bird is listed as Medical Records Specialist (QI Dept.) at Options Counseling and Family Services at Options Counseling and Family Services.

What is Heidi Bird's email address?

AeroLeads has found 1 work email signal at @options.org for Heidi Bird at Options Counseling and Family Services.

Where is Heidi Bird based?

Heidi Bird is based in Eugene, Oregon, United States while working with Options Counseling and Family Services.

What companies has Heidi Bird worked for?

Heidi Bird has worked for Options Counseling And Family Services, Twin Oaks Medical Management Llc, Symantec Corporation, Monaco Rv, and Conover Insurance.

Who are Heidi Bird's colleagues at Options Counseling and Family Services?

Heidi Bird's colleagues at Options Counseling and Family Services include Vela Angelle, Rhonda Estabrook, Debby Davis, Mollee Carter, and Jim Webb.

How can I contact Heidi Bird?

You can use AeroLeads to view verified contact signals for Heidi Bird at Options Counseling and Family Services, including work email, phone, and LinkedIn data when available.

What schools did Heidi Bird attend?

Heidi Bird holds Associate Of Applied Science - Aas, Health Information Management, 3.91 Gpa from Lane Community College.

What skills is Heidi Bird known for?

Heidi Bird is listed with skills including Enterprise Software, Business Analysis, Software Documentation, Cross Functional Team Leadership, Project Management, Data Analysis, Access, and Oracle Database.

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