Heidi Germann Email & Phone Number

Pittsfield, Massachusetts Area

Paul Rich & Sons is a mid-high end retail furniture store with 20 employees and over 5 million in annual sales. I started as a receptionist and quickly worked my way through the office, taking on additional responsibilities including, but not limited to:Order Entry and Acknowledgement - Enter orders accurately, review confirmations for errors, communicate with the vendor to correct problems.Account Receivable - Follow customer accounts ensuring prompt payment, create statements, and maintain a below average AR. Customer Service - Listen to customer concerns and work with them to correct any problems, coordinating parts orders and repairs.Advertising and Marketing - Conceptualize and create advertisements for print and digital media. Re-work and update the website. Create and maintain a strong social media presence.

Housatonic, Ma

Working for Soultube Music, a small recording studio and music company, allowed me to begin my office management career. My duties included data entry, venue contact & coordination, office organization, scheduling, and filing.

Working at this small town deli/general store gave me experience working with the public and multi-tasking. Other duties included inventory management, cash balancing, as well as cooking and kitchen prep skills.