Heidi Gonzalez Email and Phone Number

-Responsible for the day to day operations including release of information, scanning, transcription, deficiency analysis, and EMR content.-monitors productivity and quality of analysis-Maintains knowledge of all state regulations, HIPAA laws.-responsible for interviewing, selection of candidates, training, disciplinary action, and termination.-creating and updating policy and procedures relative to the HIM department.-Creating and revising job descriptions.-running data reporting for statistical purposes.-Conducting meetings for operations.

-Responsible for monitoring productivity and quality for remote outpatient coding.-Provided education to the coders relative to results of audits.-Created training materials for coders.-Worked closely with clients that revolved around excellent customer service, weekly communication meetings, and learning about their coding processes in order to train coders.-responsible for coaching, training, and acting as resource to 30 coders.

HRAA is a leading provider of revenue integrity technology and services for healthcare organizations across the US, interpreting data to ensure that healthcare is efficient and effective for everyone. Founded in 2001 and based out of Plantation, FL, HRAA combines years of industry expertise with best-in-breed technology to create market leading business intelligence products and consulting services to improve the healthcare delivery experience for doctors, nurses and patients. HRAA offers the only full suite of solutions needed to keep up with the ever-changing healthcare industry, which include: data analytics software, business intelligence technology, medical coding, auditing, education, revenue cycle consulting, and ICD-10 transition solutions.