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I love vision, big picture ideas, and strategizing about next steps to move projects and concepts forward. I am a seasoned multi-unit operational leader with strengths in new business development and retention strategies. I collaborate with integrity, professionalism, and transparency. As the Executive Director of the Sturgis Motorcycle Museum and Hall of Fame, I am thrilled to be part of a mission to preserve and celebrate the history, culture, and significance of motorcycling and of the Sturgis Motorcycle Rally. Our aim is to honor the achievements and contributions of individuals who have made a significant impact on the motorcycling community, while also providing an educational experience about the evolution and influence of motorcycles and motorcycling culture.I value empowering talent, and continual learning. My strength lies in crafting new avenues forward to the most challenging road blocks, collaborating with integrity, and setting clear organizational direction.Areas of excellence include: Strategic Visioning and Planning, P&L Development, New Business Development, Negotiations, Partner and Relationship Building, Talent Recruitment and Growth, and Collaboration. GALLUP Strengthsfinder top five: 1. Strategic 2. Arranger 3. Maximizer 4. Ideation 5. Adaptability
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Sr Director Of Dining Services/General ManagerAramark Feb 2017 - Jun 2022Philadelphia, Pennsylvania, UsRevenue/Growth:I boosted overall foodservice sales by 20 percent and catering revenue by 32 percent within 9 years at SDSU. I also created more customer value by managing new national franchises, an alumni center foodservice, and a presidential house.Operations:I managed 32 directors, 550 team associates, and 23 foodservice locations, including a 16,000+-seat stadium with 62 points-of-sale, and revenues of approximately $18 million. In addition, I led recruitment and development of strategic alliances to maximize existing talent, neutralize payroll, maintain service levels, and expand sales revenue—ultimately, increasing revenue and decreasing labor costs as a percentage of sales.Client Relations:I negotiated and signed profitable business contracts with valued partners, clients, and vendors through exceptional service, and I developed and implemented recommendations for service improvement, including a residential remodel, expanded hours, and more.New Business:I successfully negotiated three revenue-building national brands (Chick-Fil-A, Panda Express, and Starbucks); a 16,700-seat Division I stadium; 3 new catering venues; and a 5-year contract extension without a bid process. I was fortunate to partner with event managers for stadium concerts like Garth Brooks, Zach Brown, and Luke Bryan growing revenues.Cost Management:I reduced cost of goods sold by two percent in a post-COVID market of increased prices by examining waste, production, menu engineering, and items purchased and monitoring quarterly business plans. I helped slash labor costs and headcount contributing to a 4% savings while increasing wages to meet industry standards by making sure the right people were in the right roles. Furthermore, I cut 5% in costs by monitoring food production and corrected issues in preparation, portioning, and other areas. -
Director Of OperationsAramark Oct 2013 - Feb 2017Philadelphia, Pennsylvania, Us -
Food Service DirectorAramark Jan 2012 - Oct 2013Philadelphia, Pennsylvania, Us -
Director Food Service SalesAramark Mar 2008 - Jan 2012Philadelphia, Pennsylvania, Us
Heidi Haro Skills
Heidi Haro Education Details
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Spring Arbor UniversityGeneral
Frequently Asked Questions about Heidi Haro
What is Heidi Haro's role at the current company?
Heidi Haro's current role is Executive Director, Sturgis Motorcycle Museum -Strategic Executive Leader / Accelerate Growth / Shape & Structure Operations / Cultivate Meaningful Partnerships / Build High-Performance Teams/ Talent Development.
What is Heidi Haro's email address?
Heidi Haro's email address is ha****@****ark.com
What is Heidi Haro's direct phone number?
Heidi Haro's direct phone number is +186024*****
What schools did Heidi Haro attend?
Heidi Haro attended Spring Arbor University.
What skills is Heidi Haro known for?
Heidi Haro has skills like Team Building, Menu Development, Leadership, Food Safety, Inventory Management, Budgets, Training, Customer Service, Customer Relations, Catering Sales, Strategic Planning, Business Strategy.
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