I direct the marketing of our services to promote tuition for primary and secondary school aged children. I am the first contact to advise parents and carers who want their children to be able to reach their true potential, make the most of each learning opportunity and to enjoy their education.

I produced a monthly, local advertising magazine,which I created., I engaged in local market research to ascertain the viability of the service. I approached local businesses and organisations to find out their advertising requirements and began offering advertising space in a full colour, glossy A5 magazine, which also featured information to benefit the local community.I secured the advertising each month via telephone sales and face-to-face sales with local businesses and with the assistance of a local photographer and designer, I created each edition, contributed and approved the design on a very strict time managed basis. I arranged the printing of 6000 copies each month and organised the distribution of the magazine, managing a team of six distributors who hand delivered the magazine to the homes and businesses in the local area. I wasresponsible for all the financial aspects of the business ranging from sales to wages. This was an amazing opportunity to meet and be involved with the local community of business owners, local organisations and the people of the neighbourhood.

A large part of my role was supporting a young boy, through the medium of British Sign Language, during the first three years of his primary education. Although he had quite significant support needs, we were able to help him learn to read, write and speak. My other tasks included supervising break times and for all the children in the primary school, supervising on school trips and mediating between the children on occasions. I assisted children at the request of the teachers with specific tasks, including presentations and literacy and maths assignments. I helped teachers organise equipment for experiments and in cleaning this equipment and tidying classrooms. I helped prepare the school environment to be a welcoming place for the pupils to learn.Being able to see such differences in a child's achievements and understanding through supported learning made me appreciate how being able to give just a little extra time to a child can make all the difference in their education and the development of their skills.

This was a pivotal role within the Surgery being the main connection between the Medical Staff, the Dispensary and Reception Staff, the Nurses and other medical care providers, the Health Board and the patients.My responsibilities included creating and implementing policies outlined by the Ayrshire and Arran Health Board to protect staff, patients and the Surgery itself. I ensured that the requirements for the Practice to check, follow up and refer patients in the ten areas of health that had been chosen throughout Scotland were fulfilled as part of the annual obligation to the Health Board.I managed the timetables of the Dispensing and Reception Staff, was responsible for the payroll and organised, and occasionally delivered, the training of the Staff throughout the Surgery. This was done by locating and booking appropriate trainers or presenting the material myself. I was responsible for purchasing of the medicine and medical appliances that were distributed by the Practice.

As a Student Adviser to the School of Computing and Business, I received the initial enquiries and applications for all courses attached to this school. I was then responsible for directing these to the appropriate lecturers to continue in the application process and notifying students of interview invitations and the results of these interviews. On receiving their results, I would be the prospective students point of contact in order to confirm their offers for their courses or offer them different options as appropriate.From the point of initial enquiry until the completion of their courses, my role was to advise and guide students in whatever issues they may experience during their time at the College. This also included arranging career development interviews with prospective employers and careers guidance advisers.