Heidi Hendricks Email & Phone Number

Chicago, Il, Us

Manage and oversee the deployment, maintenance, and optimization of the CommandCentral Aware system, ensuring first responders have access to real-time data and actionable insights.Collaborate with public safety agencies to tailor solutions that meet their specific operational needs and improve emergency response efficiency.Provide training and ongoing support to users, fostering seamless adoption and maximizing the system’s potential to enhance community safety.Analyze system performance and user feedback to implement improvements and ensure the highest levels of reliability and effectiveness.Act as a key liaison between Motorola Solutions and public safety teams, driving innovation and trust through technology-driven solutions.

Salt Lake City, Ut, Us

As a Business Intelligence Analyst at Medallion Bank, I focus on assessing and visualizing credit risk associated with loans and related assets. My role is pivotal in leveraging data to drive strategic decision-making and optimize portfolio performance. Key responsibilities include:Credit Risk Assessment: Evaluating and visualizing risks associated with bank loans to support accurate risk management and strategic planning.Data Integration & Analysis: Gathering and integrating large volumes of data from credit applications, loan origination, servicing, CRM, and accounting systems. Conducting in-depth analyses to extract actionable insights.Portfolio Monitoring: Assisting in monitoring and optimizing credit portfolios, including Recreation and Home Improvement loans, to boost performance and profitability.Credit Scoring Models: Working with the analytics manager to develop and refine credit scoring models, ensuring they effectively assess creditworthiness.Performance Reporting: Reviewing and analyzing monthly performance reports, identifying areas for improvement, and providing actionable recommendations to enhance departmental outcomes.Trend Analysis: Detecting concerning trends or red flags in credit and risk reports and modifying or creating reports to improve usability for management review.Strategic Insights: Supporting the Strategic Partnership program by analyzing application and loan volumes to uncover unexpected trends and provide valuable insights.Policy & Procedure Recommendations: Suggesting changes to policies and procedures based on portfolio trends, economic factors, regulatory changes, and strategic goals.My role demands a commitment to data accuracy, thorough analysis, and proactive problem-solving. I excel in using my analytical skills to drive business improvements and contribute to the bank’s success through insightful recommendations.

Salt Lake City, Utah, Us

Facilitate the development of projects including project definition and scope, deliverable, risk assessment, milestones, project tracking, and status reporting. Provide project leadership, management, and oversight throughout the project. Independently manages projects small to large in scope and complexity and manages projects at any level of the organization. Manage the project and its assigned resources to meet the project requirements and produce the project deliverables. Organize, communicate, and evaluate team objectives for clinical studies and clinical programs. Plan and manage clinical trials to achieve quality results. Provide leadership in developing study-related documents, which might include protocols, investigator files and informed consent documents, according to established protocol, which identifies and develops new medical product concepts. Review invoices from study vendors, institutional review board approvals, clinical study agreements and monitoring reports. Participate in the analysis, summary, and reporting of clinical data for regulatory or marketing purposes.

Increased students evaluated by 300%. Recognized a lack of training and solved the problem by creating a handbook for future hires. Compiled and recorded high-quality data, and coordinated with colleagues, and initiated teams to provide more intervention when necessary. Generated and synchronized schedules. Conducted site visits as needed for additional testing.

Murray , Ut, Us

Analyzed data for process improvement. Maintained and updated protocols and related documentation. Actively participated in quality improvement initiatives (i.e. CQI, TQM, Lean, 100% participation, etc.). Resolved conflict and ensured complete documentation. Demonstrated effective communication with patients and healthcare professionals resulting in lower wait times and increased patient survey scores.

Murray , Ut, Us

Independently managed aseptic specimen procurement for up to 150 patients a night. Assisted in operating and trauma rooms for specimen procurement. Analyzed all specimens coming into the lab for accurate documentation through medical records. Acted as a liaison for health care professionals and other tissue testing sites. Maintained competence of all relevant trainings and clinical practices.

Oversaw complex multi-departmental inmate visiting programs and projects while initiating a new QC process for reviewing background checks. Prepared schedule and headed QC of deliverables within the scope of project. Assessed metrics and made to make data-informed decisions and executed change management strategies. Monitored, controlled, and delegated project responsibilities to team members including facilitating education and training for the team to ensure future project continuity.

Google Data Analytics Certificate

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services