Heidi Hendricks

Heidi Hendricks Email and Phone Number

CommandCentral Aware System Manager at Motorola Solutions | Expertise in Project Management, Data Analytics, and Systems Optimization | Driving Public Safety Innovation @ Motorola Solutions
500 W. Monroe Street, Chicago, IL 60661, us
Heidi Hendricks's Location
Farmington, Utah, United States, United States
About Heidi Hendricks

Dynamic professional with over 6 years of experience in project management, data analytics, and systems management, with a proven ability to drive efficiency, foster collaboration, and deliver strategic solutions. I thrive in roles that require analytical problem-solving, technical aptitude, and a commitment to continuous improvement.In my career, I've managed complex projects, optimized systems for operational success, and leveraged data insights to support decision-making. My hands-on approach and detail-oriented mindset ensure smooth execution and consistent results, even in challenging environments.Key strengths include:Project Leadership: Skilled in guiding projects from concept to completion, coordinating resources, managing timelines, and achieving project goals with high standards.Data Analytics: Proficient in SQL, Power BI, and Tableau to extract meaningful insights and support data-driven decisions.Systems Management & Optimization: Experienced in maintaining and improving systems for performance and reliability, ensuring data integrity, and adapting to evolving needs.Cross-functional Collaboration: Strong communicator who effectively liaises between departments and builds relationships that enhance teamwork and long-term success.I am seeking opportunities to apply my skills in a dynamic organization where I can contribute to impactful projects, streamline operations, and support strategic initiatives across departments.

Heidi Hendricks's Current Company Details
Motorola Solutions

Motorola Solutions

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CommandCentral Aware System Manager at Motorola Solutions | Expertise in Project Management, Data Analytics, and Systems Optimization | Driving Public Safety Innovation
500 W. Monroe Street, Chicago, IL 60661, us
Employees:
10
Company phone:
951.719.2100
Heidi Hendricks Work Experience Details
  • Motorola Solutions
    Commandcentral Aware System Manager
    Motorola Solutions Nov 2024 - Present
    Chicago, Il, Us
    Manage and oversee the deployment, maintenance, and optimization of the CommandCentral Aware system, ensuring first responders have access to real-time data and actionable insights.Collaborate with public safety agencies to tailor solutions that meet their specific operational needs and improve emergency response efficiency.Provide training and ongoing support to users, fostering seamless adoption and maximizing the system’s potential to enhance community safety.Analyze system performance and user feedback to implement improvements and ensure the highest levels of reliability and effectiveness.Act as a key liaison between Motorola Solutions and public safety teams, driving innovation and trust through technology-driven solutions.
  • Medallion Bank
    Business Intelligence Analyst
    Medallion Bank Jun 2023 - Aug 2024
    Salt Lake City, Ut, Us
    As a Business Intelligence Analyst at Medallion Bank, I focus on assessing and visualizing credit risk associated with loans and related assets. My role is pivotal in leveraging data to drive strategic decision-making and optimize portfolio performance. Key responsibilities include:Credit Risk Assessment: Evaluating and visualizing risks associated with bank loans to support accurate risk management and strategic planning.Data Integration & Analysis: Gathering and integrating large volumes of data from credit applications, loan origination, servicing, CRM, and accounting systems. Conducting in-depth analyses to extract actionable insights.Portfolio Monitoring: Assisting in monitoring and optimizing credit portfolios, including Recreation and Home Improvement loans, to boost performance and profitability.Credit Scoring Models: Working with the analytics manager to develop and refine credit scoring models, ensuring they effectively assess creditworthiness.Performance Reporting: Reviewing and analyzing monthly performance reports, identifying areas for improvement, and providing actionable recommendations to enhance departmental outcomes.Trend Analysis: Detecting concerning trends or red flags in credit and risk reports and modifying or creating reports to improve usability for management review.Strategic Insights: Supporting the Strategic Partnership program by analyzing application and loan volumes to uncover unexpected trends and provide valuable insights.Policy & Procedure Recommendations: Suggesting changes to policies and procedures based on portfolio trends, economic factors, regulatory changes, and strategic goals.My role demands a commitment to data accuracy, thorough analysis, and proactive problem-solving. I excel in using my analytical skills to drive business improvements and contribute to the bank’s success through insightful recommendations.
  • Arup Laboratories
    Clinical Project Manager
    Arup Laboratories Jul 2019 - Dec 2022
    Salt Lake City, Utah, Us
    Facilitate the development of projects including project definition and scope, deliverable, risk assessment, milestones, project tracking, and status reporting. Provide project leadership, management, and oversight throughout the project. Independently manages projects small to large in scope and complexity and manages projects at any level of the organization. Manage the project and its assigned resources to meet the project requirements and produce the project deliverables. Organize, communicate, and evaluate team objectives for clinical studies and clinical programs. Plan and manage clinical trials to achieve quality results. Provide leadership in developing study-related documents, which might include protocols, investigator files and informed consent documents, according to established protocol, which identifies and develops new medical product concepts. Review invoices from study vendors, institutional review board approvals, clinical study agreements and monitoring reports. Participate in the analysis, summary, and reporting of clinical data for regulatory or marketing purposes.
  • Thomas Edison Charter School
    Reading Intervention Progress Monitor
    Thomas Edison Charter School 2017 - 2018
    Increased students evaluated by 300%. Recognized a lack of training and solved the problem by creating a handbook for future hires. Compiled and recorded high-quality data, and coordinated with colleagues, and initiated teams to provide more intervention when necessary. Generated and synchronized schedules. Conducted site visits as needed for additional testing.
  • Intermountain Healthcare
    Patient Service Representative
    Intermountain Healthcare 2015 - 2015
    Murray , Ut, Us
    Analyzed data for process improvement. Maintained and updated protocols and related documentation. Actively participated in quality improvement initiatives (i.e. CQI, TQM, Lean, 100% participation, etc.). Resolved conflict and ensured complete documentation. Demonstrated effective communication with patients and healthcare professionals resulting in lower wait times and increased patient survey scores.
  • Intermountain Healthcare
    Lead Night Phlebotomist
    Intermountain Healthcare Jan 2013 - Aug 2014
    Murray , Ut, Us
    Independently managed aseptic specimen procurement for up to 150 patients a night. Assisted in operating and trauma rooms for specimen procurement. Analyzed all specimens coming into the lab for accurate documentation through medical records. Acted as a liaison for health care professionals and other tissue testing sites. Maintained competence of all relevant trainings and clinical practices.
  • Cache Valley Sheriff
    Jail Controller
    Cache Valley Sheriff Dec 2010 - Jan 2013
    Oversaw complex multi-departmental inmate visiting programs and projects while initiating a new QC process for reviewing background checks. Prepared schedule and headed QC of deliverables within the scope of project. Assessed metrics and made to make data-informed decisions and executed change management strategies. Monitored, controlled, and delegated project responsibilities to team members including facilitating education and training for the team to ensure future project continuity.

Heidi Hendricks Education Details

  • Coursera
    Coursera
    Google Data Analytics Certificate
  • Penn Foster Group
    Penn Foster Group
    And Related Support Services

Frequently Asked Questions about Heidi Hendricks

What company does Heidi Hendricks work for?

Heidi Hendricks works for Motorola Solutions

What is Heidi Hendricks's role at the current company?

Heidi Hendricks's current role is CommandCentral Aware System Manager at Motorola Solutions | Expertise in Project Management, Data Analytics, and Systems Optimization | Driving Public Safety Innovation.

What schools did Heidi Hendricks attend?

Heidi Hendricks attended Coursera, Penn Foster Group.

Who are Heidi Hendricks's colleagues?

Heidi Hendricks's colleagues are Victoria T., Nicole Provost, Virginia Mendlik, Eliza Grabarczuk, Alcides Quijada, Praveen Nagaraja, Anca Roşu.

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