Heidi Johnson (Fcma, Cgma, Mba) Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

• Managed a team of 48 individuals to tackle intricate business challenges during a period of transformation• Implemented controls to ensure the accuracy and quality of data and reporting from the original source• Initiated projects to streamline processes and enhance performance• Achieved a 52% reduction in business information feeds, leading to enhanced system performance and decreased errors• Lead the data support team to deliver an effective and professional service to the Group to enable the business to generate value from data.

Cape Town, Western Cape, South Africa

• Directed a team of 20 to successfully develop a new data warehouse for Underwriting data• Managed a multi-year, multi-million budget business information transformation project• Collaborated with 4 Product Owners to oversee the project's complexity and elements• Enabled the organization to access more granular data for enhanced reporting and analytics• Partnered with Guidewire to streamline product build modelling efforts for quicker value generation• Leveraged data analytics to identify cross-selling, upselling opportunities, and areas for profit margin increase

Cape Town Area, South Africa

• Successfully led a team of 6 individuals in turning around the Net Underwriting Results for Personal Lines Business, increasing the portfolio size to ZAR 9.1 billion in 2019• Significantly improved the underwriting margin from -0.6% in 2012 to 7.6% in December 2019, a more than 10-fold increase• Implemented Activity-Based Costing to reduce Personal Lines Management expense allocation by almost 1% of Net Earned Premium• Prioritized team development by transitioning from excel to advanced analytics tools such as SAS, Tableau, SQL, Python, and QlikSense• Collaborated with the Direct business executive team to successfully execute profit initiatives and optimize overall profit margins.

South Africa

• Successfully led a team of 6 individuals in turning around the Net Underwriting Results for Personal Lines Business, increasing the portfolio size to ZAR 9.1 billion in 2019• Significantly improved the underwriting margin from -0.6% in 2012 to 7.6% in December 2019, a more than 10-fold increase• Implemented Activity-Based Costing to reduce Personal Lines Management expense allocation by almost 1% of Net Earned Premium• Prioritized team development by transitioning from excel to advanced analytics tools such as SAS, Tableau, SQL, Python, and QlikSense• Collaborated with the Direct business executive team to successfully execute profit initiatives and optimize overall profit margins.

Cape Town Area, South Africa

Process management, analysis and review of the budget for the Santam Group.Provide budgeting user training, budget workshops and budget review sessions across the country.Partnered with Systems Administration to facilitate system enhancements in order to optimise the budgeting process.Partnered with business to ensure that strategic initiatives are incorporated into the budget and that the budget is aligned to the company’s strategic direction.Prepare quarterly forecasts and variance analysis to budget and forecast.

Cape Town Area, South Africa

With my team of four Management Information Analysts we were responsible for the integrity of the General Ledger, which includes the Pricing of Products, Costing of products, Revenue expenses, capital expenses and credit.We ensured the delivery of the analysis and preparation of monthly variance reports with performance commentary and recommendation to the Senior Management of the Performance Unit. This also included driving the Working Capital Management for the Performance Unit.Responsible for the preparation of the budgets and forecasts up to net income and cash flow level for the Performance Unit.Developed and tracked financial and non-financial KPIs. Ensuring data integrity and timely communication to PU Management.

Cape Town Area, South Africa

Reported key Sector management information, actual trading results, ensuring data integrity and timely communication to relevant Management.Generated financial profit forecasts in terms of Latest Estimate for year on Volumes, Sector Income Statement and working capital.Conducted monthly tracking against budget and forecast of income management expenses, capital expenses and working capital. Identified areas of performance shortfalls and propose corrective interventions.Drove cash management, working capital management and risk assurance processes.Facilitated regular performance meetings with General Manager and sector management team.Reviewed capital investment proposals and manage capital expenditure.Ensuring adequate systems of controls are implemented.

Cape Town Area, South Africa

Analysing, reporting and communicating our Business Units performance. This included volumes, Income, Revenue and capital expenses and credit.Establishing performance reporting processes that enhanced operations and profitability.

Cape Town Area, South Africa

Management of the Payroll System.Management of the cash and salary-related control accounts.Reconciling the annual tax return and distributed tax certificates timeously.Ensuring that payroll administration is kept up to date with changes to rules governing tax, UIF and union regulations effecting South Africa.

Master Of Philosophy - Mphil, Futures Studies

Master'S Degree, Business Management And Administration

Master of Business Management and Administration Qualification recognition - Masters degree at level 9 Issued by the NZQA on the 15th May.

Fellowship

Postgraduate Degree, Future Studies

Master Of Business Administration (M.B.A.)

Acma, Management Accounting And Taxation

Bachelor Of Technology (Btech), Cost And Management Accounting

Btech: Taxation, Taxation