Heidi Johnson, Cpht Email & Phone Number

Appleton, Wi, Us

Appleton, Wisconsin, United States

Minnesota, United States

Lead configuration activities for designing and building benefits based on approved business requirements. Ensured that all configuration documentation is prepared, reviewed, and approved. Collaborated, provided support, and participated in development of requirements to ensure business needs are captured and delivered. Participated in defect remediation activities.

Appleton, Wisconsin, United States

Creating and maintaining Products around Client’s Benefits and Configuration.

Appleton, Wi

Maintain new and current client accounts. Providing exception customer services skills through phone, person, and email. Able to analyze and interpret data quickly in a real time and dynamic environment. Implement and maintain current benefit designs with a high degree of accuracy. Perform quality assurance of changes. Handled pharmacy and system issues with clients and internal users. Attended client meetings and health fairs. Maintained and created pharmacy networks, formularies, and pricing schedules. Selected to coach and mentor new associates. Test claim adjudication software application enhancements. Assisted in the development of process improvements.

Appleton, Wi

Maintained and created pharmacy networks, formularies, and pricing schedules. Selected to coach and mentor new associates. Test claim adjudication software application enhancements. Assisted in the development of process improvements.

Appleton, Wisconsin, United States

Accurately prepare and distribute medication. Collect accurate patient information. Process third party billing claims and assist with prior authorization completion. Use technology to help maintain accurate patient records, medication inventory, and orders, and;Ensure compliance with regulatory requirements.

De Pere, Wisconsin

Configured Fully Insured Standard and ASO Custom Plans. Performed Quality Auditing and Testing. Assisted in important projects. Work closely with Other Departments and Teammates to ensure quality of work. Was recognized as a go to person when new opportunities exist. Provided top-notch service to both internal and external customers. Processed healthcare claims, provided accurate benefit information, responded to concerns, and alleviate delicate situations with professionalism and sensitivity. Selected to coach and mentor new associates. Configured Wisconsin State Mandates and Federal Health Care within our medical products. Knowledge of medical and psychiatric terminology including coding and billing practices. Knowledge of hospital and clinical reimbursement.