•Managed full campaign lifecycle for all in-house email lead generation campaigns through launching, planning, development, and optimization of 900+ email campaigns per quarter.•Collaborated with data analytics team to support ongoing email processes including: accurate data, list management, and email process optimization•Optimized email schedule to account for revenue growth from $1M per quarter to upwards of $2.6M after company acquisition•Completed Emerging Leaders Academy (April 2021) course promoting personal and professional development chosen by management team

• Review students' resumes for content and format • Market available office services to UMD students through promotion on social media• Collaborate with student social media team and execute social media strategy • Write and plan personal blog posts for the office Peer Into Your Career blog • Participate in professional development training with various staff

• Created an email campaign with promotion code to increase sales from previous promotions• Segmented customers to track success of email promotion based on click through rate and purchasing behavior • Conducted market research through phone interviews to assess the needs of contractors

• Monitored dining room and guest flow to maximize table usage and minimize customer wait times• Maintained front of the house keeping the restaurant clean and orderly to ensure excellent dining experience• Communicated with management with any potential or reported customer issues

• Executed set up and tear down with strategic placement of decor and floorplan• Greeted and accompanied guests with their needs throughout the event • Preserved and upheld the legacy of Glensheen

• Delivered high quality customer service to promote Caribou values, mission, and quality • Input accurately customer orders into POS system and communicated order to coworkers• Maintained clean and organized workspace to optimize operations

• Communicated clearly and with authority with patrons, especially in emergencies• Observed surrounding areas with a high level of concentration to readily spot abnormalities• Taught swim lessons to 3 to 12 year olds in groups up to ten