Heidi Kenyon's Location
Milton Keynes, England, United Kingdom, United Kingdom
Heidi Kenyon's Contact Details
Heidi Kenyon work email
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Heidi Kenyon personal email
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Heidi Kenyon phone numbers
About Heidi Kenyon
A creative, energetic and empathetic people-person and an organised administrator with excellent time management skills. A trainer, confidence builder, administrator and recruitment coach. Dedicated to exceededing customer service expectations and breaking down barriers into employment, changing lives one day at a time.
Heidi Kenyon's Current Company Details
Heidi Kenyon Work Experience Details
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Store Ordering Co-OrdinatorDomino'SMilton Keynes, Gb
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Employment CoachJobs 22 Jul 2022 - PresentMilton Keynes, England, United KingdomProvides advice, support and guidance to support recipients of Universal Credit into sustainable and meaningful employment. Coaches and supports individuals to progress into their chosen career paths by providing employability sessions, interview skills advice, job search methods and re-building participant confidence following a period of unemployment. Uses the Jobs 22 CRM system to maintain participant records and and records regular contact participants, keeping them motivated and focused for the duration of the programme. Works with participants face to face and via video/telephone, coaches and supports the participant's journey to employment by providing employability sessions, interview skills advice, job search methods and re-building confidence following a period of unemployment. -
Assistant Workshop ManagerBuild-A-Bear Workshop Mar 2018 - Sep 2019Milton Keynes, United Kingdom -
Assistant Store ManagerPaperchase Products Ltd Apr 2017 - Mar 2018Milton Keynes, United KingdomReported to the Store Manager and Area Manager.Responsible for all aspects of managing the shop floor and BOH (operations) and full accountability for junior staff members. Organised in store incentives, retrained all Supervisors and hired and trained a new Supervisor. Maximised sales through training, coaching and motivating the sales team.Used sales/bestsellers/KPI reports to create action plans, reacting quickly to customer purchasing patterns and footfall.Worked alongside the Store Manager to plan and organise the seasonal movement of stock (sale, promotions).Ensured all policies and procedures regarding operations are followed correctly to enable the store to function as efficiently as possible (such as managing deliveries, maintenance of the stockroom, sale preparation and stock take). Monitored all refunds/exchanges, no sales and discounts/voids in order to identify internal loss prevention threats.Employee reviews and progression, investigations and disciplinaries.Cash handling (cashing up and banking, cash collection, change ordering).Authorised stock write-offs and recalls.Ensured all Health and Safety policies and procedures were correctly followed. -
Visual MerchandiserH&M Aug 2016 - Mar 2017Milton Keynes, United KingdomVisual MerchandiserResponsible for ensuring that products are presented according to company guidelines, promotional activities and seasonal trends with the store team. Created visually inspiring interior and exterior displays that communicate the company brand and communicates with the store team to inform of promotional activities, campaigns and designer collaborations.Performed as an excellent role model and provided fantastic customer service and maintenance of the shop floor and BOH. Played a large part in the training of junior staff on garment presentation and adopted the duties of a Department Manager when required. Managed the ordering, handling and organisation of all visual and display materials and ensured that all safety, security and administrative routines are followed correctly. Maximised selling and improvement by analysing sales reports and taking action accordingly. -
Sales AssistantH&M Nov 2015 - Aug 2016Milton Keynes, United Kingdom
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Assistant Store Manager/Temporary Store ManagerClaire'S Inc. Apr 2015 - Oct 2015Milton Keynes, United KingdomResponsible for managing the store whilst waiting for the vacancy of Store Manager to be filled. Had overall accountability for a small team whilst maintaining a high standard of customer service and store standards. Reported to the District Manager regarding store sales, the training and coaching of junior staff and in-store developments such as stock-takes and seasonal floor changes. Individually responsible for driving and maximising sales opportunities in order to increase profits and improve KPI's.Reviewed staff and store performance and identified contributing factors to store performance to consistently improve based on previous achievements and set targets Organised and planned the seasonal movement of stock and promotions to best achieve sales targets and improve footfall.Trained and coached staff members up to Keyholder level.Handled and prepared cash for collection. Responsible for overseeing all refunds, exchanges and cash pay ins and payouts, monitored store standards and internal loss prevention threats.Managed a cluster consisting of six different stores communicating messages from Head Office and the District Manager, to increase efficiency of communication between stores.Scheduled staff and covered multiple stores.Identified and used provided information to prevent any health and safety risks that could result in any incidents and/or near misses. -
Supervisor/KeyholderClaire'S Accessories Aug 2014 - Apr 2015Kingston, Milton KeynesHad overall accountability and responsibility for the staff and store whilst Managers were absent. Managed teams to deliver KPI's and boost sale profit, whilst taking the time to consistently train and develop junior staff in order to continuously boost performance and hit sales target. Drove and maximised sales opportunities in order to increase profit and KPI's.Reviewed staff and store performance and identified contributing factors to consistently improve and excel based on previous achievements and targets.Organised seasonal movement of stock and promotions in order to best hit sales targets and increase profit.Responsible for providing refunds and exchanges and recording all cash pay ins and pay outs.Identified and used provided information to prevent any health and safety risks that could result in any incidents and/or near misses.Trained and supervised staff.Handled and prepared cash for collection.Being responsible for owning a set of store keys and contactable should an emergency within store arise.
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Sales AssistantClaire'S Accessories Sep 2013 - Aug 2014Kingston, Milton KeynesInteracted with customers and provided them with the highest quality customer service experience.Used promotional offers and product knowledge in order to maximise profit and KPI's.Kept the store replenished and presentable in order to prevent loss of profit and to provide a welcoming and friendly environment for the customer.
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Food AssociateBhs Oct 2012 - Jun 2013Mk1 Retail Park, Bletchley, Milton KeynesAwarded and had individual praise for fantastic customer service after a customer wrote a letter of praise to the Head Office. Provided customers with the highest quality of service.Handled refunds and exchanges, financial security methods and implementing loss prevention policies and procedures.Safely operated industrial machinery such as coffee machines, microwaves, ovens and dishwashers.Adhered to health and safety laws and procedures such as COSHH.Filing relevant paperwork.General housekeeping duties. -
Sales AssistantFeet Therapy May 2011 - Dec 2011Centre: Mk, Central Milton KeynesOverseeing the floor at all times and providing treatment for all clients. Provided extensive knowledge of a specialist role.Booked in clients in for appointments.Guided clients through health and safety paperwork.Managed time slots for each client.
Heidi Kenyon Skills
Visual Merchandising
Retail
Management
Merchandising
Retail Sales
Fashion
Store Management
Customer Service
Time Management
Loss Prevention
Teamwork
Communication
Customer Satisfaction
Driving Performance
Employee Training
Supervisory Skills
Sales
Data Analysis
Sales Management
Prioritize Workload
Space Planning
Organization Skills
Training
Recruiting
Heidi Kenyon Education Details
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Lord Grey SchoolGcse Study
Frequently Asked Questions about Heidi Kenyon
What company does Heidi Kenyon work for?
Heidi Kenyon works for Domino's
What is Heidi Kenyon's role at the current company?
Heidi Kenyon's current role is Store Ordering Co-ordinator.
What is Heidi Kenyon's email address?
Heidi Kenyon's email address is he****@****ear.com
What is Heidi Kenyon's direct phone number?
Heidi Kenyon's direct phone number is +4478855*****
What schools did Heidi Kenyon attend?
Heidi Kenyon attended Lord Grey School.
What are some of Heidi Kenyon's interests?
Heidi Kenyon has interest in Children.
What skills is Heidi Kenyon known for?
Heidi Kenyon has skills like Visual Merchandising, Retail, Management, Merchandising, Retail Sales, Fashion, Store Management, Customer Service, Time Management, Loss Prevention, Teamwork, Communication.
Who are Heidi Kenyon's colleagues?
Heidi Kenyon's colleagues are Ben Walmsley, Alexander Bell, Daniel Martinez, Samir Hela, Mlj King, Ariel Guinn, Kayla Allen.
Not the Heidi Kenyon you were looking for?
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Heidi Kenyon
Graphic Design | Sales & Retail Experience | Visual Communication | Illustration | Adobe Photoshop |Glasgow -
Heidi Kenyon-Goldthorpe
Contact Supervisor At Surrey County CouncilGreater Guildford Area, United Kingdom -
2iprospect.com, redoute.fr1 +44 844XXXXXXXXX
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