Senior Operations Manager
Current
Feb 2023 - Present
AeroLeads people directory · profile
Heidi Jackson Email & Phone Number
Senior Operations Manager
at
Startek
1 work email found
@startek.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Operations Manager
Location
Gentry, Arkansas, United States
Company size
Who is Heidi Jackson? Overview
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Quick answer
Heidi Jackson is listed as Senior Operations Manager at Startek, a with 8117 employees, based in Gentry, Arkansas, United States. AeroLeads shows a work email signal at startek.com and a matched LinkedIn profile for Heidi Jackson.
Heidi Jackson previously worked as Operations Manager at Startek and Customer Service Manager at Reddy Ice. Heidi Jackson holds High School Diploma from Jack E. Singley Academy.
Company email context
Email format at Startek
This section adds company-level context without repeating Heidi Jackson's masked contact details.
*@startek.com
71% confidence
AeroLeads found 1 current-domain work email signal for Heidi Jackson. Compare company email patterns before reaching out.
Profile bio
About Heidi Jackson
Flexible and proactive operations manager with 10+ years of customer support and management experience. Flourishes as point of contact between customers, clients, and company. Sensitive to customer needs and adept at fostering client relationships. Exceptional leadership skills allow for successful team building and delegation of tasks to subordinates. Possess command of operations process to maintain service levels and seek continuous improvement. Extensive and diverse industry experience coupled with the ability to transfer those skills into operations management.
Listed skills include Leadership, Hiring, Writing, Team Building, and 45 others.
Current workplace
Heidi Jackson's current company
Company context helps verify the profile and gives searchers a useful next step.
Startek
5 roles · 23 years
Heidi Jackson work experience
A career timeline built from the work history available for this profile.
Operations Manager
Ensure excellent client relationships and white glove customer experience while exceeding client KPI’s. Create and present weekly client performance review data to include metric trending and action plans geared at improving performance. Analyze metrics, budgets, and various reporting elements of performance outcomes to identify opportunities and develop executable action plans aimed to improve performances. Oversee daily operations of the call center, including workforce management, and implement various initiatives for enhanced efficiency and performance.
Oct 2019 - Feb 2023
Customer Service Manager
Ensure great client relationships and maintain customer experience while monitoring third party call center. Provide training, technical, and sales support to Customer Service team. Analyze data trends to overcome potential risks. Generate scorecards, produce ad-hoc reports and presentations to keep check on company profit and loss.
Feb 2014 - Aug 2019
Manager
Preformed all duties associated with store management, customer service, human resources, inventory control and training. Developed marketing strategies for salon to gain notoriety locally and nationally. Authored proposal to proactively enhance influencing power of company brand.
Apr 2009 - Feb 2014
Program Director
2004 - 2008
~4 yrs
Team & coworkers
Colleagues at Startek
Other employees you can reach at startek.com. View company contacts for 8117 employees →
KK
Kavitha Krishnamurthy
Colleague at StartekChennai, Tamil Nadu, India
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KK
Karan Kumar Verma
Colleague at StartekDelhi, India
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SM
Sakhile Mabika
Colleague at StartekCity Of Johannesburg, Gauteng, South Africa
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SG
Shivam Gupta
Colleague at StartekLucknow, Uttar Pradesh, India
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MY
Miaca Yuki
Colleague at StartekPhilippines
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AM
Alfredo Martin Zapata
Colleague at StartekCordoba, Córdoba, Argentina
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TG
Thando Garishe
Colleague at StartekJohannesburg, Gauteng, South Africa
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KP
Kuselwa Pakela
Colleague at StartekCity Of Johannesburg, Gauteng, South Africa
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CH
Cody Hanson
Colleague at StartekHot Springs, Arkansas, United States
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KT
Kelly Taylor
Colleague at StartekKingston, Jamaica
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Kavitha Krishnamurthy
Colleague at StartekChennai, Tamil Nadu, India
View →
KK
Karan Kumar Verma
Colleague at StartekDelhi, India
View →
SM
Sakhile Mabika
Colleague at StartekCity Of Johannesburg, Gauteng, South Africa
View →
SG
Shivam Gupta
Colleague at StartekLucknow, Uttar Pradesh, India
View →
MY
Miaca Yuki
Colleague at StartekPhilippines
View →
AM
Alfredo Martin Zapata
Colleague at StartekCordoba, Córdoba, Argentina
View →
TG
Thando Garishe
Colleague at StartekJohannesburg, Gauteng, South Africa
View →
KP
Kuselwa Pakela
Colleague at StartekCity Of Johannesburg, Gauteng, South Africa
View →
CH
Cody Hanson
Colleague at StartekHot Springs, Arkansas, United States
View →
KT
Kelly Taylor
Colleague at StartekKingston, Jamaica
View →
2 education records
Heidi Jackson education
High School Diploma
Jack E. Singley Academy
Cosmetology/Cosmetologist, General
Ogle School Hair Skin Nails-Ft Worth
FAQ
Frequently asked questions about Heidi Jackson
Quick answers generated from the profile data available on this page.
What company does Heidi Jackson work for?
Heidi Jackson works for Startek.
What is Heidi Jackson's role at Startek?
Heidi Jackson is listed as Senior Operations Manager at Startek.
What is Heidi Jackson's email address?
AeroLeads has found 1 work email signal at @startek.com for Heidi Jackson at Startek.
Where is Heidi Jackson based?
Heidi Jackson is based in Gentry, Arkansas, United States while working with Startek.
What companies has Heidi Jackson worked for?
Heidi Jackson has worked for Startek, Reddy Ice, Sport Clips Haircuts, and Irving Bible Church.
Who are Heidi Jackson's colleagues at Startek?
Heidi Jackson's colleagues at Startek include Kavitha Krishnamurthy, Karan Kumar Verma, Sakhile Mabika, Shivam Gupta, and Miaca Yuki.
How can I contact Heidi Jackson?
You can use AeroLeads to view verified contact signals for Heidi Jackson at Startek, including work email, phone, and LinkedIn data when available.
What schools did Heidi Jackson attend?
Heidi Jackson holds High School Diploma from Jack E. Singley Academy.
What skills is Heidi Jackson known for?
Heidi Jackson is listed with skills including Leadership, Hiring, Writing, Team Building, Process Operations, Presenting Proposals, Shared Services, and Call Center Operations.
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