Heidi Jackson Email and Phone Number
Heidi Jackson work email
- Valid
Heidi Jackson personal email
Flexible and proactive operations manager with 10+ years of customer support and management experience. Flourishes as point of contact between customers, clients, and company. Sensitive to customer needs and adept at fostering client relationships. Exceptional leadership skills allow for successful team building and delegation of tasks to subordinates. Possess command of operations process to maintain service levels and seek continuous improvement. Extensive and diverse industry experience coupled with the ability to transfer those skills into operations management.
Startek
View- Website:
- startek.com
- Employees:
- 8117
-
Senior Operations ManagerStartek Feb 2023 - Present -
Operations ManagerStartek Oct 2019 - Feb 2023Hot Springs, ArEnsure excellent client relationships and white glove customer experience while exceeding client KPI’s. Create and present weekly client performance review data to include metric trending and action plans geared at improving performance. Analyze metrics, budgets, and various reporting elements of performance outcomes to identify opportunities and develop executable action plans aimed to improve performances. Oversee daily operations of the call center, including workforce management, and implement various initiatives for enhanced efficiency and performance. -
Customer Service ManagerReddy Ice Feb 2014 - Aug 2019Dallas/Fort Worth AreaEnsure great client relationships and maintain customer experience while monitoring third party call center. Provide training, technical, and sales support to Customer Service team. Analyze data trends to overcome potential risks. Generate scorecards, produce ad-hoc reports and presentations to keep check on company profit and loss. -
ManagerSport Clips Haircuts Apr 2009 - Feb 2014Forney, TxPreformed all duties associated with store management, customer service, human resources, inventory control and training. Developed marketing strategies for salon to gain notoriety locally and nationally. Authored proposal to proactively enhance influencing power of company brand. -
Program DirectorIrving Bible Church 2004 - 2008Dallas/Fort Worth Area
Heidi Jackson Skills
Heidi Jackson Education Details
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Jack E. Singley AcademyHigh School Diploma -
Ogle School Hair Skin Nails-Ft WorthCosmetology/Cosmetologist, General
Frequently Asked Questions about Heidi Jackson
What company does Heidi Jackson work for?
Heidi Jackson works for Startek
What is Heidi Jackson's role at the current company?
Heidi Jackson's current role is Customer Service – Project Management – Leadership.
What is Heidi Jackson's email address?
Heidi Jackson's email address is he****@****tek.com
What schools did Heidi Jackson attend?
Heidi Jackson attended Jack E. Singley Academy, Ogle School Hair Skin Nails-Ft Worth.
What skills is Heidi Jackson known for?
Heidi Jackson has skills like Leadership, Hiring, Writing, Team Building, Process Operations, Presenting Proposals, Shared Services, Call Center Operations, Profit And Loss, Sap Products, Account Management, Sales.
Who are Heidi Jackson's colleagues?
Heidi Jackson's colleagues are Sand H, Sk Habib Hossain, Nabanita Mukhrerjee, Gustavo Medrano, Katelyn Canankamp, Maria Saberon, Swaroop Krishna.
Not the Heidi Jackson you were looking for?
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Heidi Jackson
Manchester, Nh3virtexassembly.com, emeraldems.com, circuittec.com1 (603)-6XXXXXXX
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Heidi Jackson
Newport Beach, Ca5linkedin.com, silveradocare.com, yahoo.com, silverado.com, cbre.com -
Heidi Jackson
Augusta, Me -
2bowmanprice.com, vashondoveproject.org
2 +120634XXXXX
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