Assistant Manager - Electronic Banking
Savings Institute Bank And Trust
Willimantic, Connecticut, United States
Supervised a team of five full time employees on the day to day functions of the Electronic Banking department. Managed all aspects of ATM Processing and ATM Fleet Management, Online Banking application management and oversight, Wire Transfer Processing and Automated Clearing House (ACH) processing. Ensured compliance with banking regulations. Met regularly with internal and external auditors. Participated in disaster recovery exercises. Managed our relationship with internal and… Show more Supervised a team of five full time employees on the day to day functions of the Electronic Banking department. Managed all aspects of ATM Processing and ATM Fleet Management, Online Banking application management and oversight, Wire Transfer Processing and Automated Clearing House (ACH) processing. Ensured compliance with banking regulations. Met regularly with internal and external auditors. Participated in disaster recovery exercises. Managed our relationship with internal and external clients and vendors to ensure a smooth process is in place and implemented changes when needed. Analyzed and implemented new software tools and projects to recognize efficiencies and enhance our customers experience. Responsible for managing a fleet of 32 ATM machines across 2 states and keeping uptime to 98% or greater. Show less