Heidi Lacourse Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Redmond, Washington, United States

Project Manager for Microsoft IPS. Managed Systems and BI and Commercial Planning workstreams.

San Francisco, California, United States

Program Manager for Atlassian University, managing multiple large-scale programs and how to evolve them. Partner-facing role that includes partner onboarding, program strategy, and success measurement.

Bellevue, Washington, United States

• Initiatives and work-back schedules • Team meeting agendas and recaps • Facilitate team deliverables – presentation decks, content packaging • Team & field communications (email, PowerPoint) • Super organized and detail-oriented

Seattle, Washington, United States

Bellevue, Washington, United States

Seattle, Washington

Seattle, Washington

Product Introduction Manager for OEM Program roll outs, Web Development and Advertising launches.

Seattle, Washington, United States

Launch Manager for OEM Program roll outs, Web Development and Advertising launches.

Redmond, Washington

Bellevue, Washington, United States

• Ensured video advertising inventory numbers were accurate in the transition to a new video ad platform and Microsoft Cloud.• Interfaced with internal sales teams and external vendors for large volume video inventory data analysis.• Conducted video ad platform and forecasting training for Xbox, NBC News Digital and Fox Sports.• Managed video inventory forecasting bi-weekly for the Video Business Group, US field sales managers and partners, involving detailed analysis of sold and proposed inventory levels and fluctuations.• Worked closely with the Video Business Group, US sales management and account teams to identify video inventory that could be released in order to increase inventory levels.• Oversaw the video ad platform health, performing daily checks and technical troubleshooting where necessary.• Triaged ad escalations from the sales field and content publishers daily.• Provided ongoing process documentation for Video Readiness team.

Redmond, Washington, United States

• Assisted in the launch of the Microsoft - Nokia Windows Phone Marketplace global mobile merchandising partnership, acting as the primary liaison for communications between the Microsoft Windows Phone Marketplace merchandising team and the Nokia global merchandising team.• Developed new merchandising policies and best practices for the Nokia mobile partnership.• Regularly communicated and enforced directives with the Nokia global and local merchandising teams.• Reviewed Nokia promotional schedules and provided necessary feedback to Microsoft merchandising team.• Worked closely with the Microsoft merchandising team, asset team and internal stakeholders, to provide complex technical troubleshooting and issue resolution for Nokia.• Presented weekly Nokia update for the Windows Phone Store merchandising team meeting.• Coordinated all Nokia global training sessions, training materials, policies and best practices documentation.• Managed the coordination, build and maintenance of the Nokia Mobile Merchandising SharePoint.

Seattle, Washington

• Media planning duties and responsibilities for the Razorfish - Best Buy team.• Developed media strategies and tactics for $3MM+ digital campaigns.• Responsible for RFP creation and distribution to publishers.• Media buying negotiations with over 30 publishers per digital campaign.• Presented campaign media plans to internal teams, management and Best Buy.• Liaised with creative and account management teams on custom rich media, display, SEM, social and mobile executions.• Was responsible for importing media plans into Atlas and monthly billing actualizations.• Issued campaign business agreements and insertion orders on a regular basis.

Seattle, Washington

• Managed over 150 3rd Party Ad Network campaigns and $9MM in annual revenue, including set-up, execution and delivery of contracted campaigns.• Set up and managed multiple projects with varying timelines.• Proactively interacted with sales partners through in person visits, phone calls and emails, while maintaining network integrity and a drive for revenue.• Participated in workflow process improvements for SMB and TPAN.• Heavy use of Atlas, AdMarket, AdExpert, DealPoint, Microsoft Project, Access, and SharePoint.• Built and troubleshot all creative types for the Audience Extension program and TPAN.

Ba, Communications And Business

Media Arts And Graphic Design Degree

Communications And Business