Heidi Lapin Email & Phone Number

Chicago, Illinois, United States

Hoffman Estates, Illinois, United States

• Led multi-discipline projects for various clients including new construction, renovation, commercial, c-stores, carwashes, gas stations, government, and Park Districts ensuring alignment with scope, schedule, and budget.
• Collaborated with stakeholders such as architects, engineers, and city officials to deliver high-quality engineering and design services.
• Built and Maintained client relationships with local, regional, and national brands, resulting in an average annual invoicing of $1.3M.

• Developed business strategies, networked and prepared proposals for various practice areas at WT Group.
• Created project plans between architects, engineers and clients to ensure successful project execution.
• Led project teams and facilitated effective communication for the completion of multi-disciplinary projects.

• Conducted access audits and prepared transition plans for ADA accessibility practice at WT Group.
• Facilitated public feedback sessions and reviewed policies to ensure compliance with accessibility standards.
• Contributed to staff training initiatives to increase awareness and knowledge of ADA requirements.

Hoffman Estates, Illinois, United States

• Led successful negotiations securing $6,766,413 in TIF funding for a historic tax credit, redevelopment, mixed-use project in Elgin, IL (40 units).
• Managed the re-development application for a 130-unit apartment complex, securing $10,971,000 in TIF funding in Carpentersville, IL.
• Coordinated architecture, engineering services, permitting, and construction management for various real estate projects.
• Established and maintained strong working relationship with local municipalities and elected officials.

Greater Chicago Area

• Provided various development consulting services acting as the owners rep in securing entitlements
• Planned, organized, and supervised facility, programs, and activities of Glenview Park’s District Senior Center with 1,200 members. Analyzed fee structures, fiscal controls, funding opportunities, policies, growth.
• Collaborated on long-range special education plans for Western DuPage Special Recreation Association.
• Instrumental in Village of Lincolnwood Parks and Recreation Department achieving state accreditation.

Hybrid Class- Online And In Person

Organizational Development Course: Supervision & Leadership in Organizations (Fall 2019)Course: Productive Work Teams (Spring 2021)

Bannockburn, Illinois

• Managed program development within Web Support, Cancellations, Imaging, and Office Services areas, driving process improvements and balancing quality and service commitments.
• Expanded scope of responsibility to 2 additional teams and 7-person staff within first 6 months of employment.
• Developed monthly reporting metrics and created work plans
• Automated distribution of consumer letters, achieving $72K ROI annually and $23K cost savings by automating systematic release of Florida contracts.
• Dramatically improved staff development, team morale and culture. Fostered environment of employee engagement by interacting with associates, providing formal and informal feedback. Coached, mentored, and promoted 5.

Palm Bay, Florida

• Hired to professionalize and revitalize a department offering programs and events at 30 parks (covering 600+ acres of open space and parkland) to 104,000 residents. Challenged to tear down organizational silos and “do.
• Grew Department’s revenue by 34% over 4-year period. Received additional allocations of $978,598 appropriated to Department by City Manager, Mayor and Elected Officials.
• Increased fundraising efforts from $8.5K to $25K for scholarships at annual Mayor’s Ball.
• Administered DOE grants for $300K building management system project and $160K retrofit football field lighting project with Control Link System. Secured $238K grant with Florida Dept. of Environmental Protection for a.
• Received Community Development Block Grant for $300K to create a 120-yard football field and improve overall park amenities.
• Solicited and coordinated $80K donation from corporate businesses for a new pirate ship themed playground with safety surfacing. Managed community build with 92 volunteers.

• Prepared and administered a balanced annual operating budget of $2.7 million dollars in which the District netted a surplus. Planned and prepared the county tax levy and Budget and Appropriations Ordinances annually.
• Improved and restructured financial systems including revised formats for budget reports and implementation of fund accounting. Improved the District’s bond rating two notches from A+ to AA.
• Responsible for talent acquisition and recruitment.
• Established a positive, team atmosphere by enhancing employee motivation and morale which lead to higher quality interactions and services as evidenced in the results of program evaluations.
• Increased the District’s visibility in the community by personally fostering positive relationships with the Village of Roselle, Lake Park High School, Roselle Police and Fire Department, as well as local community.
• Raised over $10,000 with the creation of one event which benefited the special recreation association, the police department and the newly developed Park District Scholarship fund.

• Managed a recreation department of 4 full time staff and 1 part time coordinator with approximately 95 part time and seasonal staff.
• Oversaw the operations of the Clauss Recreation Center which housed a fitness center, 2 gyms, indoor track, preschool classrooms, dance studio, spinning room and multi purpose room.
• Project Manager for the $5.1 million dollar Kemmerling Park and Pool project. After four failed referendums, developed a referendum strategy that successfully passed by a 2 to 1 margin.
• Designed and constructed a 9 hole Disc Golf Course, Dog Park and Turner Park Renovation project including a new splash water playground.
• Developed “Budget 101” workshops to increase staff financial accountability which increased NET income for the recreation department from a budgeted $70,248 in FY 06-07 to an actual net income of $272, 547 for FY 07-08.
• Strengthened internal controls and operational efficiencies by initiating procedures to correct and restructure systems including creating an employee manual, safety manual and park ordinances, offering re-occurring.

Lakefront Region- Margate Park

Masters Of Business Administration, Mba, Business Administration And Management, General

Certificate in Non-Profit Management

B.S., Leisure Studies- Recreation Management

High School Diploma