Heidi Matlock Email and Phone Number
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I am an extremely efficient team, project, and program manager with over ten years of experience administering, standardizing, and streamlining large-scale organizational processes. Colleagues and senior management routinely call on me to complete special tasks and projects when mission-critical work needs to be done. Some of my signature achievements include:• Tasked with decreasing aged Accounts Receivable, improving Days Sales Outstanding (DSO) to 30 days• Transitioned all departments successfully from Diebold systems and departments to Securitas’ new systems and departments• Increased monthly order entry from $10 million to $20 million on average• Implemented new ERP System – Microsoft Dynamics (Solomon)
Simpleque
View- Website:
- simpleque.com
- Employees:
- 7
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Training Services ManagerSimpleque Sep 2024 - PresentUnited States
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Claims And Data AssociateRisk International Jun 2022 - Sep 2024Fairlawn, Ohio, United States -
Payroll And Operations SpecialistTradesmen International Mar 2021 - Jun 2022United States -
Project CoordinatorConvergint Technologies Dec 2019 - Mar 2021Cleveland/Akron, Ohio Area -
It Project AnalystKenan Advantage Group Apr 2019 - Nov 2019North Canton, Ohio• Participated in quality testing of TMW system upgrade• Created training documentation for administrative users and end users for the new customer portal being developed• Resolved helpdesk tickets providing updates and resolutions through the Alloy Navigator ticketing system • Assisted project managers in whatever manner was requested to ensure the timely completion of projects -
Account Administration ManagerSecuritas Electronic Security, Inc. Apr 2015 - Jan 2019Cleveland/Akron, Ohio AreaFormerly known as Diebold Electronic Security., Securitas ES is a premier electronic security provider and part of the largest security firm in the world.• Managed Order Management and Data Management departments, totaling 9 direct reports in OH and NY• Built a Data Management program from the ground up, including extensive research, requirements gathering, creating processes, and building consensus company-wide • Developed and documented all Order Management Processes… Show more Formerly known as Diebold Electronic Security., Securitas ES is a premier electronic security provider and part of the largest security firm in the world.• Managed Order Management and Data Management departments, totaling 9 direct reports in OH and NY• Built a Data Management program from the ground up, including extensive research, requirements gathering, creating processes, and building consensus company-wide • Developed and documented all Order Management Processes • Routinely developed reports using pivot tables and v-lookups in Microsoft Excel• Project manager for the RMR (recurring monthly revenue) clean-up project• Liaison between the contract billers, accounts receivable, cash app and management • Determined yearly performance goals for department and team members• Reported daily metrics to company executive • Project co-lead for migration from Oracle (Diebold) to Solomon as the new service system• Analyzed and improved data management and order management processes • Assisted sales staff with questions related to Salesforce, Big Machines and Solomon systems • Trained sales representatives on the administrative portion of their jobs Show less -
Order Management SupervisorDiebold Nixdorf Apr 2014 - Apr 2015Cleveland/Akron, Ohio Area• Entered sales orders into system• Central focal point for sales to submit install, monitoring and service jobs• Entered into three different systems, by three different groups• Handled determining team goals and performance reviews• Worked with internal and external auditors -
Order Management Team LeadDiebold Nixdorf Jan 2013 - Apr 2014Cleveland/Akron, Ohio Area• Represented team to management• Provided yearly performance reviews• Self-taught Solomon• Worked with project manager to create process documentation• Worked with internal and external auditors
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Project CoordinatorDiebold Nixdorf Sep 2012 - May 2013Cleveland/Akron, Ohio Area• Reviewed contract documents for completeness and legality• Coordinated project entry into multiple systems• Worked with installation team to coordinate jobs
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Product Solutions SpecialistDiebold Nixdorf Aug 2006 - Aug 2012Cleveland/Akron, Ohio AreaAnalyzed sales order contracts to determine legality and accuracy for regional, subcontract, national, retail, international (mainly Mexico, EMEA, Canada and Asia,) intercompany/interplant (entering orders for Hungary, China, Lexington and outside suppliers) and government
Heidi Matlock Skills
Heidi Matlock Education Details
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Marketing
Frequently Asked Questions about Heidi Matlock
What company does Heidi Matlock work for?
Heidi Matlock works for Simpleque
What is Heidi Matlock's role at the current company?
Heidi Matlock's current role is Training Services Manager.
What is Heidi Matlock's email address?
Heidi Matlock's email address is he****@****int.com
What is Heidi Matlock's direct phone number?
Heidi Matlock's direct phone number is +133070*****
What schools did Heidi Matlock attend?
Heidi Matlock attended Ohio University.
What skills is Heidi Matlock known for?
Heidi Matlock has skills like Vendor Management, Process Improvement, Team Building, Team Leadership, Business Process Improvement, Cross Functional Team Leadership, Leadership, Customer Service, Project Management, Program Management, Management, Security.
Who are Heidi Matlock's colleagues?
Heidi Matlock's colleagues are Jennifer Briese, Jim Lee, Shirley Kennedy, Deanne Sparr, Barbara Dodson, Megan Genet, Jill Bertsch.
Not the Heidi Matlock you were looking for?
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Heidi Matlock
North Canton, Oh -
2gmail.com, memphis.edu -
Heidi Matlock
Sonora, Ca -
1yahoo.com
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