Heidi Miner

Heidi Miner Email and Phone Number

Instructional Facilitator | Talent Development | Systems Education | Training Expertise | Emotional Intelligence | Customer Service | Banking | Sales
Heidi Miner's Location
Billings, Montana, United States, United States
About Heidi Miner

I am a high energy facilitator with the ability to engage multiple skill levels simultaneously. I guide and support group discussion to help participants collaborate, communicate, and reach their objectives. I am skilled in facilitating customer service and systems curriculum.I tailor presentations to every audience, effectively meeting the needs of each learner. I am known for encouraging and motivating employees to reach their full potential. I am passionate about the success of each participant placed in my care.I leverage my 16 years of facilitation experience to create a dynamic and inclusive space that propels participants to understand their resources and shine in their new role. I am gifted in emotional intelligence and sharing these key skills with others.Outside of work I love to be active; running, pure barre, and anything else that keeps me moving.

Heidi Miner's Current Company Details

Instructional Facilitator | Talent Development | Systems Education | Training Expertise | Emotional Intelligence | Customer Service | Banking | Sales
Heidi Miner Work Experience Details
  • Wells Fargo
    Instructional Facilitator
    Wells Fargo Aug 2008 - Jun 2024
    Facilitation of face to face and virtual format learning. Selected to peer train over 40 facilitators in a variety of programs and formats. Initiated cost savings by pro actively offering virtual learning to meet changing needs. Tailored existing curriculum to each unique line of business. Cultivated relationships to ensure expectations were met and the success of each participant.
  • Wells Fargo
    Associate Branch Manager
    Wells Fargo Jul 2006 - Aug 2008
    Coached my team to deliver outstanding customer service. Cared for customer needs while simultaneously ensuring compliance standards in a face paced environment. Represented our market on critical diversity and inclusion initiatives. Increased Customer Service scores by 30% despite staffing challenges.

Heidi Miner Education Details

Frequently Asked Questions about Heidi Miner

What is Heidi Miner's role at the current company?

Heidi Miner's current role is Instructional Facilitator | Talent Development | Systems Education | Training Expertise | Emotional Intelligence | Customer Service | Banking | Sales.

What schools did Heidi Miner attend?

Heidi Miner attended Valparaiso University.

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