Heidi Peat Email & Phone Number

King Of Prussia, Pa, Us

King Of Prussia, Pennsylvania, United States

King Of Prussia, Pennsylvania, United States

-Perform quality reviews on system configurations completed internally to ensure that data is extracted accurately from the contract, budget, or informed consent prior to being uploaded into the software -Ensure compliance in process and appropriate documentation is captured-Create process documents outlining QC procedures for multiple products

King Of Prussia, Pennsylvania, United States

-Review and interpret global clinical payment documents (contracts, budgets, amendments)-Extract data from the source document(s) and upload it into the software-Collaborate and communicate to verify terms and rates are accurate

King Of Prussia, Pa

Ran monthly reports using SQL queries in Access Database and evaluated results. Investigated usage issues contained in three reports to uncover lost revenue. Responsible for monthly metrics reporting to Executive Management. Served as the point person for billing issues between multiple billing groups.

Worked with various departments, including IT and Provisioning to indicate root causes of revenue loss and establish resolution. Executed research and action for all projects assigned to Revenue Assurance including a company-wide clean up project that uncovered $10,000 in unrecognized usage. Managed daily activities for 2 employees who consistently achieved 91% of the team’s goals.

Utilized knowledge of company databases and provisioning processes to identify and correct billing and system errors. Instituted new reports that streamlined processes and increased productivity of group. Categorized and quantified the revenue impact of system and / or procedural flaws.

Established all training materials and procedural guides for department. Worked with sales, marketing and customer service to maintained customer relationships with Midwest market. Managed daily activities of 4 provisioning specialists.