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Heidi Potts Email & Phone Number
Senior Business Analyst
at
NSW Department of Customer Service
LinkedIn matched
✓ Verified August 2026
2 data sources
Profile completeness 86%
Current company
Role
Senior Business Analyst
Location
Greater Sydney Area, Australia
Who is Heidi Potts? Overview
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Quick answer
Heidi Potts is listed as Senior Business Analyst at NSW Department of Customer Service, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Heidi Potts.
Heidi Potts previously worked as Training & Capabilities Advisor at Nsw Department Of Customer Service and Customer Service Officer at Long Service Corporation.
Company email context
Email format at NSW Department of Customer Service
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NSW Department of Customer Service
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Profile bio
About Heidi Potts
Heidi Potts is a Senior Business Analyst at NSW Department of Customer Service. She possess expertise in customer service, call centers, quality management, life insurance, income protection and 14 more skills.
Listed skills include Customer Service, Call Centers, Quality Management, Life Insurance, and 15 others.
Current workplace
Heidi Potts's current company
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10 roles
Heidi Potts work experience
A career timeline built from the work history available for this profile.
Senior Business Analyst
Current
Sep 2022 - Present
Training & Capabilities Advisor
Apr 2020 - Sep 2022
Customer Service Officer
Long Service Corporation
Aug 2015 - Apr 2020
Training Facilitator
Anz
Feb 2015 - Jul 2015
Knowledge Coach
Anz
Oct 2013 - Jan 2015
Retention Specialist (Campaign)
Anz
Feb 2013 - Oct 2013
Customer Service Representative (Emails)
Anz
Processing of customer and adviser queries that are received via email.
Oct 2011 - Feb 2013
Customer Relationship Manager
Anz
Manage complaints received through the call centre and produced adviser quotes.
Feb 2010 - Oct 2011
Customer Service Representative
Anz
Handling inbound customer and adviser calls regarding OnePath insurance products.
Apr 2007 - Feb 2010
FAQ
Frequently asked questions about Heidi Potts
Quick answers generated from the profile data available on this page.
What company does Heidi Potts work for?
Heidi Potts works for NSW Department of Customer Service.
What is Heidi Potts's role at NSW Department of Customer Service?
Heidi Potts is listed as Senior Business Analyst at NSW Department of Customer Service.
Where is Heidi Potts based?
Heidi Potts is based in Greater Sydney Area, Australia while working with NSW Department of Customer Service.
What companies has Heidi Potts worked for?
Heidi Potts has worked for Nsw Department Of Customer Service, Long Service Corporation, and Anz.
How can I contact Heidi Potts?
You can use AeroLeads to view verified contact signals for Heidi Potts at NSW Department of Customer Service, including work email, phone, and LinkedIn data when available.
What skills is Heidi Potts known for?
Heidi Potts is listed with skills including Customer Service, Call Centers, Quality Management, Life Insurance, Income Protection, Employee Training, Microsoft Office, and Process Improvement.
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