Heidi Redmond Email & Phone Number

Perth, Western Australia, Australia

Administer home-based and in-lab sleep studies to produce high quality, diagnostic data.Manage physician-recommended sleep therapies including Positive Airway Pressure therapies and postural modification and troubleshoot concerns to improve patient outcomes.Identify psychologically vulnerable individuals utilising questionnaires and motivational interviewing for referral to psychological services for additional support.Perform comprehensive respiratory tests (Six-Minute Walk tests, Spirometry, Rhinomanometry, DLCO, Plethysmography, Forced Exhalation Technique, and challenge tests) and cardiac tests (ECG, holter monitor, blood pressure monitor). Troubleshooting equipment issues independently or with external assistance. Worked for extended periods in the Victorian clinics, resolving over 30 protocol discrepancies and onboarding new staff.Fostered collaboration between east and west coast teams through team-building activities and cross-regional engagement.Delivered educational content to increase awareness of the links between sleep, mental wellbeing, and cardiovascular health.Onboarded numerous new staff members into the sleep, respiratory, and cardiac teams.Installed new novel respiratory equipment at the Armadale (Vic) clinic. Established new protocols on testing with this equipment while learning independently how to use the equipment.Oversaw respiratory report preparation - recoding professional reports and reviewing data collected by other technicians prior to liaising with respiratory physicians for reporting.Market the company’s sleep, respiratory, cardiac, and clinical psychology services to General Practitioners and specialists to fill gaps in medical services in metropolitan and regional areas.Established efficient booking protocols for in-lab sleep studies at St John of God Bunbury.Maintained respect and confidentiality when handling patient data.

Subiaco, Western Australia, Australia

My role as a Pharmacy Assistant has an emphasis on customer service. I am required to have a working knowledge of the products stocked by the store to maximise the service I can provide to customers. I am required to follow company policy to represent the store in the best manner when conducting my role.

During my time as an administrator at York Psychology, I have developed an excellent rapport with each of the clinical psychologists practicing at the clinic. I have further developed my social and organisational skills, both as a team member and a leader, by implementing changes in the workplace. These changes have involved:- communicating more effectively with health care professionals- re-organising each psychologists’ personal filing systems to align with their needs- transferring paper clinical reports and handouts into a digital, cloud assessable format- coordinating finances in the partnership between York Psychology and the resident psychologists

Düsseldorf, North Rhine-Westphalia

As a student on a research exchange, my role was to complete a project investigating of the behaviour of the protein alpha synuclein in its n-acteylated form. Throughout the project, I had to communicate with other members for the lab group, who weren't native English speakers, to discuss how to conduct my project and troubleshoot my problems. I am now familiar with the processes and theory behind the expression, quantification and purification of proteins using scientific equipment such as centrifuges, shaking incubators, micropipettes and an ÄKTA pure chromatography system, as well as the preparation of secondary nucleation fluorescence assays with photospectrometers. At the conclusion of my laboratory-based work, I was required to write a thesis discussing my results against relative prior studies and suggest possible further avenues that could be explored based upon my findings.

Graduate Diploma, Psychology

Bachelor Of Science - Bsc, Biochemistry And Molecular Biology & Pharmacology

Activities and Societies: Social Officer at UWA Science Union

Exchange, Biochemistry And Molecular Biology

High School

Activities and Societies: ReachOut Manila 2015 Student Leader 2015-2016 Interschool Athletics 2013, 2016 & 2017 Interschool AFLW 2017.