Heidi Ruscitti Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Wauconda, Illinois, Us

Provide applications support for Dynamics AX ERP and user support for Dynamics CRM, also providing application and technical support of interfaces to/from Product Vision (PLM) to Dynamics AX. This also include applications and technical support for existing SQL Data Warehouse system, including monitoring daily jobs, resolving issues, modifications to SQL scripts, maintenance of tables, and other DBA responsibilities.

Warrenville, Il, Us

Chicago, Illinois, Us

Develop BizTalk EDI875 for vendor integration.o Liaison between client and third party supplier to develop EDI875 solution for newvendor integrationo Develop test scriptso Implement EDI875

Chicago, Illinois, Us

Part of team involved in full lifecycle for implementing Dynamics AX 7 in Public Sector.AX Modules: Human resource management and Payroll.o Part of planning team developing strategy for analysis phaseo Create documents to be used during work stream workshops with clientso Create agendas for workshop iterations matching business processes tostatement of worko Train and mentor junior members on Dynamics AX 7 functionalityo Create business processes and test processes for validityo Create help functionality in Microsoft Dynamics AX 7 by using task recordero Create test scripts according to the business processes identified duringworkshopso Part of cross-functional team developing strategies bridging issues identifiedduring workshopso Validate and verify business requirements captured in TFS after completion ofworkshop iteration

Chicago, Illinois, Us

Set up Microsoft Dynamics AX ERP system. o Configure Microsoft Dynamics AX environmento Configure Microsoft RapidStart for deploymento Configure and set up Financial modules in Dynamics AXo Document configuration and setup process

Chicago, Illinois, Us

►MS Dynamics AX Integration/TestingTest and update test scripts. Create additional test scripts as needed.o Run all test scripts to check validityo Updated outdated test scriptso Created additionally needed test scripts►MS Dynamics AX Process DevelopmentDevelop and design return process procedural documents including multiple cross-functional flowcharts, test flow diagram, technical documents, and functional test scripts.o Create cross-functional flowchartso Create technical documentationo Create functional test scripts documentationo Test process against test scripts►MS Dynamics AX Reportso Convert X++ reports to SSRS Reports in Dynamic AX

Chicago, Illinois, Us

Chicago, Illinois, Us

Manage BizTalk 2013 upgrade and new EDI810 design and development.o Liaison between development team, client and third party supplier to develop EDI810 solutiono Liaison between client and third party supplier to develop EDI810 solution for newvendor integrationo Successful implementation of EDI 810 on BizTalk 2013o Support on BizTalk 2010 and BizTalk 2013 applicationso Manage BizTalk 2010 application upgrade to BizTalk 2013

Chicago, Illinois, Us

Support BizTalk 2010 solution critical to large medical group integrating multipleinterfaces.o Create and keep current all BizTalk platform documentationo Document and publish standards for the BizTalk platformo Develop and deploy BizTalk solutionso Worked on Epic Bridges data flowo Support and maintain for BizTalk Environment and Epic Bridges

Chicago, Illinois, Us

SharePoint dashboard reporting for Microsoft Project Server and Service Now.o Conducted analysis for business solution, cost/benefit and risko Perform needs analysis and create business case documentationo Liaison between client and development team for development of SharePointDashboard reporting siteo Developed reports for ticketing system to report on open and close caseso Consults with functional unit to document new business acquisitions legacyInterface operational flow and procedureso Gather and document requirements of for new business acquisitionso Part of team investigating and planning integration of interfaces and systemso Documents new acquisitions interface environment and processeso Support functional unit with current environment support until integration

Chicago, Illinois, Us

Analyzing current BizTalk installation for recommendation to switch versions and train core team to develop and support BizTalk applications. Integration between multiple systems like Enterprise Asset Management, Microsoft Dynamics GP and Unified Data Source.o Analyze current BizTalk Services environment identifying issueso Create documentation to support findingso Present analysis findings to decision makerso Team lead for disaster recovery of Purchase Order and Purchase Order Receipts into Dynamics GPo Create functional, technical and Business Requirements documents for PO and POR processes for rewrite in BizTalk Server environmento Part of team that installed all BizTalk Server environmentso Create Business Requirements documents for additional integration project from Dynamics GP to Unified Data Source (UDS) systemo Train client in BizTalk to be able to develop and support BizTalk Environment

Provide services to our customers who require analysis and documentation along with coordinating resources during any service outages. Support enterprise systems including Healthcare (EPIC) and ERP (Dynamics AX). o Collaborate and communicate with project team members, customer users/managers on interface related issues, processes, activities and initiatives o Participate in project and support processes o Create and maintain project documentation o Support technical staff in resolutions of any issues or outageso Create and keep current all BizTalk platform documentationo Document and publish standards for the BizTalk platformo Develop and deploy BizTalk solutionso Support and maintenance for BizTalk Environment and Epic Bridges

Us

Daily activities included production support and maintaining system stability through monitoring system availability and response times, statistical record keeping of production support incidents and requests, and implementation of code remediation requirements. Implement program changes by debugging and testing of business applications, test cases and system implementation.Perform database functions including monitoring and performance-tuning after production deployment to eliminate bottlenecks.Designed and developed new business application using PL/SQL and XML messaging. Compiled and maintained technical documents including XML technical document and PL/SQL code documents. Investigated, analyzed, created, and implemented scripts to sanitize and mask data for PCI compliance on business applications. Liaised with outsourcing company for code fixes, new code, and code delivery. Integrated delivered code development, testing new code and code fixes.Planned, documented, and implemented projects related to applications design, creation, testing, implementation and production deployment. Completed change management for implementation approval.Created Implementation plan and assisted on implementation planning sessions and implemented new functionality. Created scripts automating reports for daily delivery to specific clients. Monitored automation and report validity to ensure accurate reporting.Instrumental in the successful implementation of PCR2.0, increasing web traffic and revenue.

Glen Ellyn, Il, Us

Assisted library staff with ordering and receiving books and audiovisual items. Responsible for quality control on all purchased items according to purchase documents. Assisted with preparing new items by adding security devices and covers to strengthen books. Investigated the need for new periodical material to supplement the collection.Responsible for all gift items received to be added to the library collection.Completed various administrative projects efficiently and accurately.

Performed ongoing system maintenance and support the legacy System. Responsibilities included debugging, performing program changes, testing programs within the test monitoring environment within VAG and after generation in the CICS environment, and production implementing. Participated in full system development life cycle including interfacing with users, creating program specifications, implementation, and support.Designed and developed various new subsystems. Standardized global Help functionality by analyzing and documenting help usage in the system, and compiled a set of standards used in all programs. Enforced programming standards on legacy Registration System by doing walkthroughs and functional testing.Investigated and analyzed Oracle tables to incorporate Oracle constraints and triggers to improve data integrity. Created flow diagrams and data models documenting relationships between the system’s 85 Oracle tables. Designed constraints and triggers and update flow diagrams to document revised constraints and triggers. Implemented constraints and triggers on the Oracle database. Normalized database by deleting redundant data. Maintenance Team LeaderAnalyzed and documented use of global user fields and functionality. Created impact analyzes document, documenting the impact of changing to a standard set of global user variables. Created and documented standards policy for using and creating global fields throughout the Information Technology Department. Conducted code walkthroughs and mentored junior team members.Conversion team member responsible for converting Criminal Record System from Oracle Forms3 to VisualAge Smalltalk. Performed analysis of Forms3 programs, created functional and program specifications, converted programs, testing and implementing new VAG programs.

Managed day to day operations for Intranet and Corporate website. Maintaining website stability and availability. Responsible for compiling Web Policies and Procedures used in the Organization. Managed team of Web Designers and liaison with all departments in organization for input on Policies and Procedures. Designed and published content web pages and graphics for the Intranet and Corporate website. Liaised with different organizational units to gather information to publish on Intranet. Trained users in using HTML to create necessary content. Corporate Intranet duties included compiling and developing documentation, circulations, and providing Software and fix pack downloads used corporate wide. Managed team of 4 people.

Performed systems testing on developed systems before implementation. Interfaced between users and developers to make system changes and ensure user requirements were met. Assisted and participated in user acceptance testing. Analyzed equipment needs before training and implementation of newly developed systems to insure the correct amount of equipment was purchased and correctly set up at remote facilities. Designed and developed user and training manuals. Designed and developed training classes including creation of transparencies and exercises, etc. Organized training events, training material, equipment and book trainees for classes. Secured financing for classes and training officers expenses from corporate. Assisted Help Desk and provided on site assistance during implementation after training was completed.

Associate, Applied Science 2006

Associate In Applied Science, Application Programmer Degree: Java Emphasis