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Heidi Ryan Email & Phone Number
A and Executive General Manager, Customer, Community and External Affairs
at
Melbourne Water
1 work email found
@melbournewater.com.au
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✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
A and Executive General Manager, Customer, Community and External Affairs
Location
Preston, Victoria, Australia
Company size
Who is Heidi Ryan? Overview
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Quick answer
Heidi Ryan is listed as A and Executive General Manager, Customer, Community and External Affairs at Melbourne Water, a company with 1517 employees, based in Preston, Victoria, Australia. AeroLeads shows a work email signal at melbournewater.com.au and a matched LinkedIn profile for Heidi Ryan.
Heidi Ryan previously worked as A/ Executive General Manager, Customer, Community and External Affairs at Melbourne Water and General Manager, Government and Sector Strategy at Melbourne Water. Heidi Ryan holds Graduate from Australian Institute Of Company Directors.
Company email context
Email format at Melbourne Water
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{first}.{last}@melbournewater.com.au
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Profile bio
About Heidi Ryan
I'm Heidi Ryan, a dedicated professional with over 20 years of experience in the utility sector, spanning private, non-government, and government roles. As an accomplished leader, I specialize in driving positive change through strategic thinking, policy advocacy, and effective stakeholder engagement.Key Expertise:- Water and Environment: Extensive background in water resource management and catchment strategies.- Public Policy: Postgraduate qualifications driving evidence-based policy for public benefit.- Strategic Leadership: Thought leader in corporate strategy development, contributing to Melbourne Water's success.- Team Leadership: Proven track record in managing and leading high-performing teams.Professional Journey:I currently serve as the Acting Executive General Manager of Customer, Community, and External Affairs at Melbourne Water, where I lead a team responsible for policy advocacy, sector partnerships, and strategic relationships. My experience also includes roles in government affairs, business transformation, and corporate strategy, contributing to Melbourne Water's response to critical events and shaping its long-term goals.International Impact:During my tenure at the Sustainability Advisory Group, I played a pivotal role as a Senior Associate in developing and implementing sustainability frameworks for global clients Westfield and Nakheel, demonstrating my commitment to corporate sustainability in the built environment.Education:I hold an Executive Masters in Public Administration from the University of Melbourne, a Bachelor of Law Degree with Honors from LaTrobe University, and a Bachelor of Civil Engineering Degree with First Class Honors from the University of Adelaide.Open to Networking:I'm excited to connect with fellow professionals, thought leaders, and those passionate about sustainable water management, public policy, and strategic leadership. Let's explore opportunities for collaboration and meaningful impact.Contact:Feel free to reach out via email at Heidi.m.ryan@gmail.com. I look forward to connecting with you!
Listed skills include Sustainability, Strategy, Program Management, Sustainable Development, and 13 others.
Current workplace
Heidi Ryan's current company
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Melbourne Water
7 roles
Heidi Ryan work experience
A career timeline built from the work history available for this profile.
A/ Executive General Manager, Customer, Community And External Affairs
Current- Acting Executive General Manager of Customer, Community and External Affairs (Reporting to the MD,)
- Leadership: Leadership of team of approximately 100 people responsible for Melbourne Water’s policy advocacy, sector partnerships and strategic relationships.
- Government Relations: Leadership of Melbourne Water’s government relations approach.
- External policy: Leadership of Melbourne Water’s external policy function.
- Community and stakeholder engagement (various): Leadership… Show more Acting Executive General Manager of Customer, Community and External Affairs (Reporting to the MD,)
- Community and stakeholder engagement (various): Leadership of key community and stakeholder engagement initiatives.
Aug 2023 - Present
General Manager, Government And Sector Strategy
Current- General Manager, Government and Sector Strategy: Leadership of a team responsible for Office of Managing Director, sector leadership, public policy and advocacy.
- Parliamentary Inquiry: Leadership of Melbourne Water’s response to the Pagone Review and Parliamentary Inquiry into the 2022 flood event.
- Establishment of the Office of the Managing Director.
- Establishment of the Office of the Accord – a partnership between Melbourne Water, the water retailers and Barwon Water to focus… Show more General Manager, Government and Sector Strategy: Leadership of a team.
- Establishment of the Office of the Accord – a partnership between Melbourne Water, the water retailers and Barwon Water to focus on share priorities.
- Government Affairs and Strategic Relationship Management: Leadership of Melbourne Water's Government Affairs and strategic relationship management portfolio.
Dec 2022 - Present
Manager, Corporate Strategy And Policy
Current- Manager Corporate Strategy, Strategic Relationships and Policy: Led a team responsible for:
- Strategic Goal Setting: Development of strategic directions for the Melbourne Water with a specific focus on evidenced based policy to drive public benefit.
- Corporate and Business Planning: Responsible for Melbourne Water’s corporate and business planning. This has involved working with Board and Leadership team to set organization wide priorities.
- Board performance report: Led the… Show more Manager Corporate Strategy, Strategic Relationships and Policy: Led a team responsible for:
- Board performance report: Led the development of the monthly Board performance report and cadence of reporting. This consolidated a number of separate reports to Board into a concise performance dashboard. Show less
Mar 2019 - Present
Manager, Government Portfolio, Customer And Strategy
CurrentI am Manager, Government, at Melbourne Water reporting to the General Manager of Customer and Strategy. In this role I have responsibility for the strategic positioning and relationships of the organisation. This role has been particularly critical during the recent period of urban water reform in Victoria and change in Government. I manage a team of 5-10.
Feb 2010 - Present
Senior Associate
The Sustainability Advisory Group (SA Group)is an international consultancy group specializing in corporate sustainability. SA Group works with senior corporate clients to align sustainability with core business strategy and drive change programs to lift performance.
Sep 2007 - Dec 2009
Sustainability/ Water Policy Consultant
Sinclair Knight Merz is a leading engineering, sciences and project delivery firm. Its purpose is to deliver a positive and enduring impact on the world.With offices across Australia, New Zealand, Europe, the Middle East, South America and Asia, SKM work in close partnership with key clients, providing independent technical, strategic and commercial advice.
Feb 2002 - Jul 2007
Team & coworkers
Colleagues at Melbourne Water
Other employees you can reach at melbournewater.com.au. View company contacts for 1517 employees →
GP
Geraldine Plas
Colleague at Melbourne WaterGreater Melbourne Area, Australia
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AG
Angela Gilligan
Colleague at Melbourne WaterMelbourne, Victoria, Australia, Australia
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CW
Christine Wilson
Colleague at Melbourne WaterMelbourne, Victoria, Australia, Australia
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SM
Steve Mcgills
Colleague at Melbourne WaterGreater Melbourne Area, Australia
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TH
Thomas Hernan
Colleague at Melbourne WaterMelbourne, Victoria, Australia, Australia
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CB
Chris Brace
Colleague at Melbourne WaterDocklands, Victoria, Australia, Australia
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JA
Joe Alifraco
Colleague at Melbourne WaterGreater Melbourne Area, Australia
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PJ
Petrus Jooste
Colleague at Melbourne WaterMelbourne, Victoria, Australia, Australia
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MP
Mitch Peters
Colleague at Melbourne WaterBoronia, Victoria, Australia, Australia
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RL
Rameez Lodhi
Colleague at Melbourne WaterGreater Melbourne Area, Australia
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Geraldine Plas
Colleague at Melbourne WaterGreater Melbourne Area, Australia
View →
AG
Angela Gilligan
Colleague at Melbourne WaterMelbourne, Victoria, Australia, Australia
View →
CW
Christine Wilson
Colleague at Melbourne WaterMelbourne, Victoria, Australia, Australia
View →
SM
Steve Mcgills
Colleague at Melbourne WaterGreater Melbourne Area, Australia
View →
TH
Thomas Hernan
Colleague at Melbourne WaterMelbourne, Victoria, Australia, Australia
View →
CB
Chris Brace
Colleague at Melbourne WaterDocklands, Victoria, Australia, Australia
View →
JA
Joe Alifraco
Colleague at Melbourne WaterGreater Melbourne Area, Australia
View →
PJ
Petrus Jooste
Colleague at Melbourne WaterMelbourne, Victoria, Australia, Australia
View →
MP
Mitch Peters
Colleague at Melbourne WaterBoronia, Victoria, Australia, Australia
View →
RL
Rameez Lodhi
Colleague at Melbourne WaterGreater Melbourne Area, Australia
View →
4 education records
Heidi Ryan education
Master'S Degree, Executive Masters Of Public Administration
Llb (Hons), Environmental Law
Civil Engineering (First Class Hons), Water Resources
FAQ
Frequently asked questions about Heidi Ryan
Quick answers generated from the profile data available on this page.
What company does Heidi Ryan work for?
Heidi Ryan works for Melbourne Water.
What is Heidi Ryan's role at Melbourne Water?
Heidi Ryan is listed as A and Executive General Manager, Customer, Community and External Affairs at Melbourne Water.
What is Heidi Ryan's email address?
AeroLeads has found 1 work email signal at @melbournewater.com.au for Heidi Ryan at Melbourne Water.
Where is Heidi Ryan based?
Heidi Ryan is based in Preston, Victoria, Australia while working with Melbourne Water.
What companies has Heidi Ryan worked for?
Heidi Ryan has worked for Melbourne Water, Sustainability Advisory Group, and Sinclair Knight Merz.
Who are Heidi Ryan's colleagues at Melbourne Water?
Heidi Ryan's colleagues at Melbourne Water include Geraldine Plas, Angela Gilligan, Christine Wilson, Steve Mcgills, and Thomas Hernan.
How can I contact Heidi Ryan?
You can use AeroLeads to view verified contact signals for Heidi Ryan at Melbourne Water, including work email, phone, and LinkedIn data when available.
What schools did Heidi Ryan attend?
Heidi Ryan holds Graduate from Australian Institute Of Company Directors.
What skills is Heidi Ryan known for?
Heidi Ryan is listed with skills including Sustainability, Strategy, Program Management, Sustainable Development, Stakeholder Engagement, Corporate Social Responsibility, Project Management, and Environmental Awareness.
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