Dog Groomer
CurrentWorked directly and effectively with hundreds of pet care clients, advising and assessing their pet care needs. Maintained highest sale achievements for ability to "up sale" and offer extra services. Managed a large # of clientele Helped customers by answering health and maintenance questions about their pet.ReBath 2006-2008 Assisted customers by answering questions regarding project details. Followed up by phone to make sure scheduling and product delivery coincided.Made direct presentation on show room floor. Resolved wide range of customer problems, applying assertiveness to delivery delays, and installation issues. Granite Furniture 2004-2005Handled all customer calls requiring product issues.Scheduled all will calls and problematic repairs.Called on accounts payable and researched product recalls.Home Depot 2002-2006 Kept in contact with vendors to verify delivery was on time. Communicated with customers regarding purchasing and fulfillment of their orders. Maintained current knowledge of products and services home depot had to offer.Handled all customer inquiries such as, problems, complaints, scheduling, and general store questions.
