Heidi Stark Email & Phone Number

Austin, Texas, Us

Palo Alto, Ca, Us

Palo Alto, Ca, Us

• Perform system administration for NetSuite and other financial applications by partnering with cross-functional stakeholders to plan, develop, test, and deploy configurations, customizations, and integrations to improve business processes and drive operating efficiency.• Developed domestic and international Host-to-Host payment process for vendor payments and customer refund payments eliminating manual work and providing an enhanced, system-driven audit trail for approvals.• Manage SOX-related processes including quarterly user access reviews, change lookback audits, IT application controls, and control walkthroughs with both internal and external auditors.• Functioned as project manager for 15+ projects including the development of business requirements, user stories, test plans, cutover plans, and reporting requirements.• Responsible for solving an average of 40+ user tickets per week related to NetSuite and other financial applications

• Spearheaded IT activities to implement $6M+ Oracle HCM SaaS solution transforming outdated processes, replacing two different HR systems, and enhancing HR capabilities to support ABM’s 140,000 employees.• Analyzed 100+ integrations from legacy JD Edwards and ADP Vantage systems to eliminate over 50 redundant interfaces and restructure the flow of data across HR, timekeeping, benefits, payroll and financial systems.• Managed a team of 10 IT professionals by providing on-going direction, coaching, training, and development opportunities to increase engagement and job satisfaction.• Reduced audit cost and risk by developing effective controls and maintaining compliance standards for HR and payroll systems and sensitive data contained within those systems.• Served on strategic projects leadership team that performed in depth assessments for major cross-functional projects and end-to-end business process mapping to determine project roadmap, identify dependencies, gaps, and ensure key organization objectives are met.

• Generated business requirements, project plans, testing strategy, reporting requirements, process designs, business cases and project charters for financial and procurement system optimization projects. • Heavily involved in acquisition activities including change management, integrating systems, organizational structural changes and identifying and tracking synergies• Provided high quality production support, application configuration, security administration, data security and maintenance for JD Edwards ERP and Coupa procurement systems. • Introduced standard operating procedures and documentation templates that were adopted throughout the IT department.

Cleveland, Ohio, Us

• Directed HRMS functional team through the acquisition of two hospitals and focused on the creation of over 5,000 new employee records, implementing new payrolls and payroll elements, and managing HRMS configurations through multiple test cycles and production cutover while maintaining a high level of support for day-to-day payroll operations.• Designed, documented, and tested interfaces from Oracle to legacy POS systems, data warehouses, benefit providers, recruiting, and onboarding systems.• Implemented plan design changes, fast formulas and extensive screen language enhancements to improve the end user experience for self-service benefits and open enrollment processing.• Directed the build, testing, and processing cycles for 4 major compensation incentive plans for UH’s 35,000+ employees including plan configuration, fast formulas, eligibility profiles, and employee statement generation.• Managed the work load of the HRMS team including 2 business analysts, 2 consultants and 2 developers.

Twinsburg, Oh, Us

• Implemented Oracle EBS for both HRMS and Financials including all application configurations, interface design, test script development, and the creation of all end user roles and responsibilities. • Completed extensive work defining business requirements, analyzing business processes, and authoring dozens of design documents to facilitate the conversion of legacy reports to Oracle while also managing the in-house custom report development process.• Created an online performance review process utilizing Oracle’s Performance Management module by configuring all application settings, completing numerous forms personalizations and developing the html coding necessary for questionnaires embedded in the performance review.

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Established a one to two-year strategic plan for the direction of the electronic consumables category, which accounted for over $750 million in annual sales. Forecasted top-line sales, gross margins, inventory requirements, and tracked overall category performance to goals. Established relationships with both OEM and private label vendors and negotiated product assortments and funding arrangements. Functioned as project manager for the company’s $10 million chain-wide rollout of inkjet refilling machines including financial and project plans, vendor selection, advertising, rollout planning and training.

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Responsible for maintaining accurate inventory levels and all associated accounting for 3 distribution centers and 17 delivery centers with a combined throughput of over $3 Billion dollars annually. Managed the inter-company inventory accounts and all inter-company product movement during the acquisition by Boise Cascade Corporation. Documented all distribution Inventory Control processes, demonstrating the controls in place to validate compliance with Sarbanes-Oxley legislation. Supervised and developed a team of staff accountants by employing verbal and written training, performance reviews, coaching/counseling, and established disciplinary procedures

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Investigated and resolved issues leading to out of sync situations between warehouse inventory management systems and the corporate inventory management system. Reduced out of sync variances from over $6 Million dollars to under $200,000. Developed, produced, and analyzed various internal reports for different levels of management.

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Managed relationships with Loss Prevention vendors to ensure required service levels were met and enhancements were implemented to improve program effectiveness. Formulated, reviewed, and approved SAP business process flow designs and tested the transactions to validate business requirements and accounting accuracy.

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Audited store and delivery center physical inventory results and general ledger accounts for accounting accuracy. Assisted field personnel in establishing and researching problem shrink areas discovered as a result of physical inventories. Developed training manuals which documented procedures for auditing physical inventory results.