Heidi Straus Email & Phone Number

Littleton, Massachusetts, United States

Was re-promoted to SFM last year.Last day was July 27, 2021.

Littleton, Massachusetts, United States

Waited for a shift management position to open in my new region.

Falmouth, Massachusetts, United States

Shift Manager Drive-Thru location

Mashpee, Massachusetts, United States

Trained in MASHPEE Massachusetts for Shift Manager Position

Nh, Fl, Ma

Provide all aspects of catering service to private events including small families, in home, outdoors, couples, anniversaries, birthday's, celebrations, private dinners, BBQ's, weddings or events up to 150 people including menu planning; organization, purchasing and procurement, and safe handling of necessary food items; staff management and training; organization, party space and supply rental, as well as cost-containment and adhering to customer budget and preferences.

Amherst, Massachusetts

Sales incentives/monthly quotas/in store customer support representative/billing/service connection/equipment exchange/upgrade/store opening and closing/ordering/inventory/clerical workCash,check,credit handling, risk assessment

Methuen, Massachusetts

Server at The Olive Garden

Sturbridge, Ma

Server in fine dining historical establishment.

Old Sturbridge Village

Seasonal: Worked directly with General Manager and a small team of talented chefs in various positions throughout the kitchen including; preparation and production for catered events such as weddings, dinners, meetings, café, Sunday brunch and assisting the line chef when necessary.

Qualxserv, Tewksbury, Ma

Responsibilities included answering, organizing and dispatching incoming calls, resolve customer complaints, assist technicians with call queues and coding of calls, escalate calls as needed, and assist, train and educate a team on various call center issues which have or may arise, as well as keeping them informed of new developments.

Responsibilities included preparing customer orders on demand from an a la carte menu including both fast food and fine dining options, managed various stations including pantry, fry, sauté, grille, ovens, expediting, hot and cold prep, and also acted as a runner when necessary. Assisted in the daily set up and clean up of restaurant, and worked directly under Disney Executive Chefs to learn various aspects of running a kitchen including effective menu planning, timing, inventory/purchasing/ordering, food preparation and sanitation, and customer service/satisfaction. Switched shifts at different events for catering and food carvings as well.

Responsibilities included assisting head chef in preparation and all aspects for functions including weddings and banquets while in college to perfect knife skills, fruit carvings, Garde Manger, hot and cold prep, Hors D’oeurves, plating

Associates, Culinary Arts/Chef Training

Activities and Societies: 3rd in Young Chef America 2005, Award Winning Food Artistry and Plating techniques assist chef instructors.

High School Diploma, Scholastic

Activities and Societies: Chorus, Robotics Club, Poetry Club, Student Magazine, Art, Photography, Painting, Sculpting, Cartooning.