Heidi Teo Email & Phone Number

Singapore

Technical knowledge: • Involved in end-to-end validation, commissioning and decommissioning of equipment• Trained in UV-Vis, Waters HPLC (Empower), AA, Fluorometer, FTIR for pharmacopeia test methods • Qualified trainer for TOC and HPLCJob Responsibilities: • Executed validation and qualification (IQOQ, PQ) of laboratory equipment such as Fridge, Freezer, TOC Analyzer, HPLC and Post Column Derivatisation. • Supported continuous improvement initiatives throughout lab startup phase till routine testing phase. Brainstormed ideas for implementation to enhance efficiency of day-to-day lab operations. • Authored CSV documents, SOPs, logbooks and risk assessments for the qualification and operation of laboratory instruments.• Performed various Pharmacopeia based testing such as Identification tests, Endotoxins, LOD, Titration Assays, HPLC analysis of raw material, finished goods, stability and validation excipient samples to achieve team KPI.• Performed the role of equipment calibration coordinator and liaised with various internal and external stakeholders to execute timely calibration of 111 equipment with zero overdue. Exercised due diligence to conduct market research sourcing to secure the best competitive price for equipment calibration services to save cost of up to 30%. • Carried out training of testing and equipment usage to QC colleagues.• Ensured laboratory documents follow GDP-compliance to ensure completeness, accuracy, consistency, and clarity based on ALCOA+ Principles, data integrity and GxP requirements.• Maintained the laboratory in a clean, safe and audit ready manner.• Involved in troubleshooting of equipment for investigation, e.g. HPLC, TOC analyzer, Post Column Derivatisation. • Created data spreadsheets with Microsoft Excel for analytical data analysis, schedule planning and performance tracking purposes etc. • Participated in procurement of laboratory and office supplies required.

Technical knowledge: • Trained in Compendial, UV-Vis, TOC, HPLC Agilent test methods and working in aseptic environment• Qualified trainer for glassware washing, UV-Vis equipment, UV-Vis method and osmometer• Microsoft Office (Word, Excel, PowerPoint)Job Responsibilities: • Maintain QC in-process day to day lab operations in full cGMP-compliance • Perform aliquoting, routine and ad-hoc analytical testing for release and stability test samples and cleaning validation samples through all stages of manufacturing process (In-Process and Drug Substance) according to SOPs, method protocols, cGMP, GDP, GLP and Data Integrity requirements• Check and review QC documents such as laboratory datasheets, Equipment and Reagent logbooks to ensure completeness, accuracy, consistency and clarity • Tracks progress and data trending through use of excel sheets• Support process qualification of LabX for pH and Conductivity meter• Support cleaning validation through swab and rinse qualification• Support product control qualification• Revise documents i.e. SOPs, Logbooks, Forms, OJTs, Risk Assessments and Equipment Periodic Review as required• Support the execution of improvements to optimise test procedures or efficiency whenever possible• Collaborate with other departments to streamline processes, e.g. documents archival, sample management etc. • Contribute to and participate in laboratory housekeeping and 6S lean lab responsibilities • Contribute to and participate in audit (i.e. EMA, FDA)

Singapore

Technical knowledge: • Microsoft Office (Word, Excel, PowerPoint)Job Responsibilities:• Handled client confidential information and summarised insurance policies using Microsoft Excel. • Maintained efficient records and archived all documents in a tidy and functional manner. • Drafted client-related data reports and maintain meeting minutes using Microsoft Word.• Prepared presentation slides to organize data in a concise and easy to understand manner using Microsoft Powerpoint.• Handled clients’ technical requests and queries patiently over the phone, email and text. • Coordinated corporate events for parties of 20-30 pax through market research and liaison with different vendors to cliché the most competitive price. • Booking of travel arrangements. • Designed invitation cards in picture and video format to reach out to different stakeholders for corporate events. • Performed simple dog sitting duties. • Ad-hoc duties as assigned.

Singapore

Technical knowledge: • FTIR, uniformity of weight, disintegration, hardness, thickness of tablets, dissolution, loss on drying• Microsoft Office (Word, Excel, PowerPoint)Job Responsibilities:• Perform In-Process Quality Control testing e.g. uniformity of weight, disintegration, hardness, thickness of tablets • Perform sampling from manufacturing facility for testing• Perform analytical testing on in-house products, e.g. dissolution, loss on drying, FTIR• Support Process Validation (PV) for in-house products • Ensure documentation and lab work is performed according to cGMP, GDP requirements• Independently developed the post-internship presentation content and presented it to a panel of lecturers• Collaborate with QC Team Leader and Production staff on discrepancies spotted during production process

Bachelor Of Science - Bs, Pharmaceutical Sciences

Wsq Higher Certificate, Process Technology (Biologics Manufacturing)

Diploma In Applied Chemistry With Pharmaceutical Science