Heidi Turcotte Email and Phone Number

Investigate concerns/complaints on behalf of seniors residing in NH nursing homes or assisted living homes. Reviewed medical records and care plans. Negotiated terms, mediated between the senior and the facility or legal representative, provided education on Residents rights, legal authority of a power of attorney or a count appointed guardian. Research current trends in the lont-term care field. Support residents in voicing their concerns and followed to ensure that agreements were in place and being consistently provided. Provide testimony during court hearings. Document cases and interactions with the parties in each case. There is more I do like meet with medical personnel including doctors, therapists, guardians and attorneys.