Heidi Walker Email & Phone Number

Milton Keynes, Buckinghamshire, Gb

INFORMATION GOVERNANCE MANAGEMENT - Policies, procedures, processes and controls which are all implemented to manage information at a business level. supporting the organisations current and future regulatory, legal, environment, risk, and operational requirements PRIVACY BY DESIGN & DATA PROTECTION IMPACT ASSESSMENTS (DPIA'S)Managing the privacy risk process from start to finish - An effective DPIA will be used throughout the development and implementation of a project, using existing project management processes.INFORMATION ASSETS/ASSURANCE Assessing whether something is an information asset, How useful it is. Assess the legal, reputational or financial repercussions if it couldn’t be produced on request and the an effect on operational efficiency if it could not be accessed easily. Understand and highlight the consequences of not having it and the risk associated with the information.INFORMATION SECURITY AND INFORMATION SHARING - Information is a vital asset and needs defending from unauthorised access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction. Ensuring Information is accurate and not exposed to inappropriate disclosure. Understanding what it is and what it is for and have a manageable lifecycle.IG TRAINING AND AWARENESS RAISING - Promoting high standards in the handling of personal information, and protecting individual’s right to privacy. Ensuring staff are aware of the Data Protection Act 2018/GDPR and The Caldicott Priciples. Achieved through on site face to face bi monthly training sessions (50+ staff members per session) DATA SECURITY AND PROTECTION TOOLKIT (IG TOOLKIT) - Review assertions, collect & upload evidence for baseline and final submission. Create improvement plans & evidence reporting for management board. REGISTRATION AUTHORITY DATA QUALITY RECORDS & INFORMATION MANAGEMENTSTRATEGIC ISSUES & CORPORATE GOVERNANCEFOI and the Environmental Information Regulations

Milton Keynes, Buckinghamshire, Gb

INFORMATION GOVERNANCE MANAGEMENT - Policies, procedures, processes and controls which are all implemented to manage information at a business level. supporting the organisations current and future regulatory, legal, environment, risk, and operational requirements IG TRAINING AND AWARENESS RASING - Promoting high standards in the handling of personal information, and protecting individual’s right to privacy Ensuring staff are aware of their responsibilities with all 8 principles of the The Data Protection Act 1988 and The Caldicott Priciples. Achieved through on site face to face bi monthly training sessions (50+ staff members per session) IG TOOLKIT - Review assessments, collect & upload evidence for final submission. Create improvement plans & evidence reporting for management board. INFORMATION SECURITY AND INFORMATION SHARING - Information is a vital asset and needs defending from unauthorised access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction. REGISTRATION AUTHORITY - Ensuring tight control over the issue of electronic Smartcards, whilst providing an efficient and responsive approval service that meets the needs of the users. DATA QUALITY - Data Quality does not necessarily imply that the data is 100% error free. The requirement is that it meets the needs of the people who are using it and is fit for purpose.Records and Information ManagementStrategic issues and Corporate GovernanceFreedom of Information and the Environmental Information Regulations

Milton Keynes, Buckinghamshire, Gb

Being the first point of contact for any requestsEnsuring requests by Patients/Solicitors/Police for any information that the organisation holds on them (Subject Access Requests) are dealt with in a prompt and timely manner Handling requests for information via telephone, letter or emailWorking within agreed timelinesMaintaining an accurate database of all requests and updates of progress on all casesProviding basic legal advice where necessary regarding the Data Protection ActIdentifying any problems or improvements that can be made to processesSupporting the information Governance team with ad-hoc duties as and when requiredAssisting with the escalation of patients complaintsResponding to patients as necessary